Windows 10: Game I own is apparently not mine

This is what I get when I try to play the game I paid 40 euros for. Solve this!

It even shows me that I own the game on your website. I did buy the PC version so no doubts on that one.

Forza Horizon 4 is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001

:)

 

$4000 Gaming System

Ok, a buddy of mine has *Rockout :rockout: $4000 *Rockout :rockout: to blow on a balls-to-the-wall gaming system.
Minimums: Conroe, dual-graphics cards, physics accelorator, 320GB storage, 4GB RAM, liquid cooling.
Please list your component suggestions here (list links only if you want to):

 

geforce experience takes an age to load..

Well that's why I asked. Mine is on SSD and takes 11 seconds. Your list of games will not appear if it has not checkd for updated suggested settings for awhile until it checks.

When it says it is refreshing the game list, it is checking, because NVIDIA periodically updates suggested settings. Plus it will look for those for new games you have installed.

So, the less it is run, the slower it will be.

 

installing a game

Hi,

Thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.


Please try the steps given below and check if the issue persists:

Step 1:

I suggest you to right click on the game and try to run as administrator and check.

Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

Follow the steps below on how to install game in compatibility mode:

1. Download the game from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the game and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the game install and then check the functionality.

Hope this helps.

Thank you.