Windows 10: Game not recognicing my devise

Zen Pinball won't load because it can't find my device. Laptop running 10

:)

 

backup drive not recognized

Hi,

As per the description, I understand that the external backup is not being recognized. I suggest you to follow the steps provided below and run the Hardware and Devices troubleshooter and check for status.

• Type “Troubleshooting” in search box and press Enter.
• Click on “View All” option on top left pane.
• Select “Hardware and Devices” from the list and follow the prompts for troubleshooting.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

installing a game

Hi,

Thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.


Please try the steps given below and check if the issue persists:

Step 1:

I suggest you to right click on the game and try to run as administrator and check.

Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

Follow the steps below on how to install game in compatibility mode:

1. Download the game from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the game and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the game install and then check the functionality.

Hope this helps.

Thank you.

 

Black Bars in Game

Hi Ahmed,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and appreciate the steps taken to solve the issue.

I suggest you to install the game in compatibility mode by following the steps provided below and check if it helps.

• Download the setup files for the game and save it on your local disk.
• Right click on the setup file of the game and select
  “Properties”.
• Select “Compatibility” Tab.
• Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
• Let the game install and then check thefunctionality.

Hope this helps. Keep us posted on the status for further assistance.