Windows 10: Game stopped running—and is now not installable from Microsoft Store due to system requirements

Discus and support Game stopped running—and is now not installable from Microsoft Store due to system requirements in Microsoft Windows 10 Store to solve the problem; Hello, I have a machine that was running Minecraft for Windows 10 just fine, and then there was an error that we decided to debug by uninstalling and... Discussion in 'Microsoft Windows 10 Store' started by itsmoogie, Nov 21, 2020.

  1. itsmoogie Win User

    Game stopped running—and is now not installable from Microsoft Store due to system requirements


    Hello,


    I have a machine that was running Minecraft for Windows 10 just fine, and then there was an error that we decided to debug by uninstalling and then reinstalling. However, now the Microsoft store says the system does not meet requirements for the game.

    Specifically it says I’m not meeting a DirectX requirement, though from running dxdiag I know we have up to DirectX 12. I suspect this could be a graphics card problem we have an Nvidia GeForce GTX 260 in this computer, which after poking around seems to only support up to feature level 10_0? But i could be wrong

    My questions are:

    1. Am I correct in assuming we need a graphics card update? If so, why did this show up only recently, when the game was running fine before?

    2. If this isn’t the problem, why else would the Microsoft Store telling me I’m not meeting system requirements?

    :)
     
    itsmoogie, Nov 21, 2020
    #1

  2. Minecraft installation in Microsoft store

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all games & apps from the store?
    • What is the date and time on the PC and ensure it is correct?
    • Do you get any error message or code?

    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.

    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

    Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

    Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

    create a local user or administrator account in Windows 10
    .

    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Nov 21, 2020
    #2
  3. 0xc000007b error while trying to run games

    Hi,

    One possible reason as to why you're encountering this concern is due to compatibility issues with the game and the Windows 10 PC. For us to determine the root cause, kindly answer the following questions:

    • Did you download the games from the Windows Store?
    • What are the games affected?

    To find out if your Windows 10 PC meets the game requirements, kindly visit this

    link
    and follow the steps on how to find out if a game will work on your Windows 10 PC.

    If the same issue occurs after finding out that your device meets the game requirements, kindly perform the followings steps to run the games in compatibility mode:

    • Press and hold (or right-click) the program, select Properties, and then select the Compatibility tab.
    • Select the Run compatibility troubleshooter to run the Program Compatibility Troubleshooter.
     
    Catherine Cus., Nov 21, 2020
    #3
  4. EiSFX Win User

    Game stopped running—and is now not installable from Microsoft Store due to system requirements

    Windows Store games system requirements bypass?

    Hello all i have a quick question about the Windows Store system requirements. there are a few games in the Store i know my comp can play but i can't install cuz its saying my system doesn't meet the system requirements.

    I was wondering if anybody knows of a way to bypass the requirements part and make me able to install the games i would like to try? a few being Dungeon Hunter 4, Total Conquest, Despicable Me Minion Rush. it even says i can't install NESBox which is a emulator for NES, SNES, and Sega which i know my pc can deffently play
     
    EiSFX, Nov 21, 2020
    #4
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Game stopped running—and is now not installable from Microsoft Store due to system requirements

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