Windows 10: GameGuard Problem with PSO2-NGS

I've read through all similar posts and tried all the solutions, such as disabling the firewall, reinstalling, checking for updates, etc.When I launch PSO2, GameGuard pops up in the corner and fails to connect. If I click retry it just fails again. NO ERROR CODE. Then I close it and it pops up the GameGuard FAQ which is not helpful at all.What else can I do? Is there a way to copy and paste a folder of a working game guard? If I delete it from the App files it just keeps redownloading this broken one that can't connect even with the firewall fully disabled.

:)

 

Window 10, NG Studio stopped working.

Mine is up gradation from Windows 7 to 10.The problem of `NG Studio not working' still persists despite the steps undertaken as suggested by you.Now what to do?

 

Gameguard error 380

Hi Tan Cia Lim!

Don't worry bro! I got you covered ... Just follow steps given below:-

IMPORTANT:- IF YOUR GAME ALLOWS PLAYING WITHOUT GAMEGUARD JUST DISABLE IT; ALL WILL BE FINE! IF IT NOT WORK TRY BELOW STEPS

Double-check your Internet connection cables. Error 380 occurs when your GameGuard software is unable to download updates. If a network cable is unplugged, you cannot get online, and the error will persist.

Click the “Start” button.

Click “Control Panel.”

Click “System and Security.”

Click on “Windows Firewall” to open your Firewall. According to Microsoft, your computer's Firewall scans incoming Internet data for potential threats. If a possible threat is found, the program is blocked from connecting the Internet.
Unfortunately, this security measure can sometimes mistakenly block nonthreatening programs, like GameGuard, causing Error 380 to appear.

Click “Turn Windows Firewall on or off.” This button is sometimes hard to spot, because it is tucked away on the far left-hand side of the screen.

Click to select “Turn off Windows Firewall” under both the public and private network headings.

Click “OK.”

Start GameGuard. The Firewall will no longer block GameGuard, and the program should update and run without an Error 380 message. Once GameGuard has updated, you can return to the Windows Firewall menu and turn the Firewall back
on for better online protection. With GameGuard properly updated, Error 380 will not reoccur unless GameGuard releases a new patch that requires further updating. If a new patch is released for download, repeat these steps to update and remove Error 380 again.

If this was helpful please click on "YES it solved my problem", it really motivates me towards helping more and more...
Have further question or doubts? Please feel free to ask! Waiting for your reply!

 

Window 10, NG Studio stopped working.

Mine is Pinacle Studio 18,windows 10 upgraded from windows 7.after completing of almost 39% of rendering to external drive NG Studio suddenly stops working(same thing happened for several times).The problem persist despite steps undertaken as suggested
by you