Windows 10: Games crashing and exit to desktop after installing new graphics card

I normally game on steam client. After I've installed 2080ti to my system, I've experienced random crashes even without OC settings.

Dota 2 would hang and freeze.

NBA 2k19 would crash to desktop without any error messages.

Path of exile would display error messages related to direct x.

But in all of the above cases, my other applications running are still functioning, it's just the game I'm playing suddenly not working.

I've used DDU and reinstalled the latest graphics driver.


This is the message I got when my nba 2k crashed


Fault bucket , type 0

Event Name: LiveKernelEvent

Response: Not available

Cab Id: 0



Problem signature:

P1: 141

P2: ffffd2034dba8050

P3: fffff8004635694c

P4: 0

P5: 3530

P6: 10_0_17763

P7: 0_0

P8: 256_1

P9:

P10:



Attached files:

\\?\C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20190523-1114.dmp

\\?\C:\Windows\TEMP\WER-143125-0.sysdata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A6F.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A70.tmp.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A6F.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A8F.tmp.txt



These files may be available here:

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_141_af1f13d06538713b25f41d7bd7c11180efe4a3b2_00000000_3ca23a8e



Analysis symbol:

Rechecking for solution: 0

Report Id: d2950e64-8b0c-478a-8c01-d9f8a1546b85

Report Status: 4

Hashed bucket:

Cab Guid: 0

:)

 

Game crashing.

Hi Nini,

The error message that you received when you played the game means that the graphics card driver needs an update. To resolve your concern, we suggest that you update the graphics card driver by following the steps below:

• Select the Start button, type Device Manager, and select it from the list of results.
• Expand one of the categories to find the name of your display adapter, then right-click (or tap and hold) it, and select Update Driver. For graphics cards, expand the Display adapters category, right-click your graphics
  card and select Update Driver.
• Select Search automatically for updated driver software.
• If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.

If these steps don't work, try reinstalling the driver:

• Open the Device Manager.
• Right-click (or tap and hold) the name of the display adapter.
• Select Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

You may also run the game in compatibility mode to make it work on your Windows 10 PC by following the steps below:

• Go to the game folder and right click on the setup file.
  
• Click on Properties and go to the Compatibility tab.
  
• Under the Compatibility mode, check Run this program in compatibility mode for: and select the operating system where the game is compatible.
  
• Let the drivers install and launch the game again

Keep us updated with the results after performing the suggested solutions above.  

If you think this was useful, do not hesitate to "mark it as an answer" to help those who are facing the same problem.

 

graphics card problems

Hi,

Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

• Turn your computer off.
• Pull out your video/graphics card.
• Rubbed the cold contacts with soft pencil eraser.
• Connect your video/graphics card back to the computer.

Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

Let us know how it goes.

 

Issues with new Graphics Card install

Hi,

Thank you for contacting Microsoft Community.

I suggest you to install the graphic card driver in compatibility mode from the manufacturer’s website and check if the issue persists or not.

Official Support | ASUS Global

Compatibility mode runs the driver using settings from a previous version of Windows.

Follow the below steps:

• • Right-click on
  • Run this the setup file of the driver and select Properties.
  • Select Compatibility tab.
  • Place a check mark next to program in Compatibility mode and select previous the version of Windows from the drop down list.
  • Let the driver install and then check the functionality.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.