Windows 10: games freeze computer

game error








Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 15/02/2019 19:21:58
Event ID: 1534
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: MARIOMATA2019
Description:
Profile notification of event Unload for component {B31118B2-1F49-48E5-B6F5-BC21CAEC56FB} failed, error code is See Tracelogging for error details.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89b1e9f0-5aff-44a6-9b44-0a07a7ce5845}" />
<EventID>1534</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2019-02-15T19:21:58.605401000Z" />
<EventRecordID>8538</EventRecordID>
<Correlation />
<Execution ProcessID="1596" ThreadID="1816" />
<Channel>Application</Channel>
<Computer>MARIOMATA2019</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="EVENT_PROFILE_NOTIFICATION_FAIL">
<Data Name="Event">Unload</Data>
<Data Name="Component">{B31118B2-1F49-48E5-B6F5-BC21CAEC56FB}</Data>
<Data Name="Error">See Tracelogging for error details</Data>
</EventData>
</Event>



Log Name: Application
Source: Microsoft-Windows-User Profiles Service
Date: 15/02/2019 19:28:27
Event ID: 1534
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: MARIOMATA2019
Description:
Profile notification of event Load for component {B31118B2-1F49-48E5-B6F5-BC21CAEC56FB} failed, error code is See Tracelogging for error details.


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-User Profiles Service" Guid="{89b1e9f0-5aff-44a6-9b44-0a07a7ce5845}" />
<EventID>1534</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2019-02-15T19:28:27.448037400Z" />
<EventRecordID>8549</EventRecordID>
<Correlation />
<Execution ProcessID="1596" ThreadID="1816" />
<Channel>Application</Channel>
<Computer>MARIOMATA2019</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="EVENT_PROFILE_NOTIFICATION_FAIL">
<Data Name="Event">Load</Data>
<Data Name="Component">{B31118B2-1F49-48E5-B6F5-BC21CAEC56FB}</Data>
<Data Name="Error">See Tracelogging for error details</Data>
</EventData>
</Event>

:)

 

Game Bar freezes Computer

Hi,



Welcome to Microsoft community and thank you for posting your query.

I understand your concern. Let me help you to fix the issue.



To understand the issue better please provide us more information.

• 
  What is the model number of the computer?
  
• 
  Which game are you trying to play?
  
• Try playing other games and check what the status is.

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1

I recommend you to uninstall/reinstall the display driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. Visit the below link:

http://www.intel.com/content/www/us...for-5th-generation-intel-core-processors.html



Method 3.

For the sound issue try the below steps.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

Hope this helps. Keep posting us with the status we will be glad to help you.

 

games freeze or hangs

Hi,

To address your concern, we suggest that you follow the troubleshooting steps on this article:
Game freezes or stops responding on a Windows 10 device.


Kindly update us on the result.

 

mahjong freezes after one game

To resolve freezing game issues on Windows 10, you can follow the suggested steps provided on this link:

Game freezes or stops responding on a Windows 10 device.

Let us know how it goes.