Windows 10: Games keep crashing, nvlddmkm.sys error

Discus and support Games keep crashing, nvlddmkm.sys error in Windows 10 Gaming to solve the problem; Games kept crashing, checked the event viewer, got this: Problem Event Name: LiveKernelEvent Code: 141 Parameter 1: ffffc00dce4371e0... Discussion in 'Windows 10 Gaming' started by blorgel, Sep 2, 2019.

  1. blorgel Win User

    Games keep crashing, nvlddmkm.sys error


    Games kept crashing, checked the event viewer, got this:


    Problem Event Name: LiveKernelEvent

    Code: 141

    Parameter 1: ffffc00dce4371e0

    Parameter 2: fffff805729c4710

    Parameter 3: 0

    Parameter 4: 6f4

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.18362.2.0.0.768.101

    Locale ID: 1033





    Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Kepler_3D

    Server information: 8dd9bdb7-4875-4c46-82bd-7bfc02d2e4aa



    Any help with this would be strongly appreciated.

    :)
     
    blorgel, Sep 2, 2019
    #1
  2. SUI
    Sui Win User

    Getting nvlddmkm error in event viewer, game crashing


    Hi,

    I've been getting nvlddmkm errors in event viewer every time I play the game Outlast 2 which was just released. I'm using Lenovo IdeaPad laptop, while not high specs, it can run the game at 60fps at mid-high settings with no problem so I highly doubt that it's not meeting minimum requirements. Gonna keep it point form for easy read.

    Symptoms:

    • Within 1-10min of gameplay, game would freeze for a few seconds then throw a "Outlast 2 has stopped working" Windows error
    • Few seconds after clicking "close program" in the error, it would throw a "Rendering thread exception - fatal error"
    • After closing that, it would finally throw a Microsoft Visual C++ runtime error "RUNTIME ERROR! R6025 -pure virtual function call"
    • In event viewer, I get about 16 or so error events, "The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer" (screenshot)
    • Also get a warning event in event viewer usually on top of error events, "Display driver nvlddmkm stopped responding and has successfully recovered"
    • Only game crashes, windows not affected

    Specs:

    • Windows 10 64-bit with anniversary update, no creators edition
    • i7-4700MQ
    • 8GB RAM
    • Nvidia GT750M Optimus, latest driver as of this post which is 383.22

    Things already tried:

    • Absolute minimum graphic settings in-game + windowed mode
    • Disable hibernate/quick start in power options and restart computer
    • Use DDU-safe mode to uninstall everything Nvidia related, then manually download 383.22 and reinstall it, didn't install GeForce Experience or PhysX
    • Use DDU-safe mode to uninstall everything Nvidia related, then manually download 368.81 to roll back, didn't install GeForce Experience or PhysX
    • Power options -> PCI Express -> maximum power settings
    • Power options -> processor power management -> max processor state -> change to 99% instead of 100%
    • sfc scannow in CMD (no errors)
    • DISM checkhealth in CMD (no errors)
    • Adding TDRDelay registry key and set it to 10
    • Whitelist entire game directory in Windows Defender
    • Create new windows user account and launch game from that account
    • Force game to use integrated Intel HD graphics -> this would prevent any crash, but obviously be unplayable at like 5fps. So this means it's something wrong with Nvidia drivers, and not my computer?
    I even chatted with service rep from Nvidia, they're out of ideas too and told me "check with Lenovo", lol.

    Does anyone have any other ideas?
     
  3. SUI
    Sui Win User
    Getting nvlddmkm error in event viewer, game crashing


    I already ran sfc scannow yesterday, as well as DISM checkhealth, neither returned error. I didn't run DISM restorehealth or chkdsk though, is it still needed?

    Btw I'm not getting any BSOD's or any windows problems, only issue is game is freezing and crashing.
     
  4. zbook Win User

    Games keep crashing, nvlddmkm.sys error

    Getting nvlddmkm error in event viewer, game crashing


    1) Run Memtest86+ - Advanced Memory Diagnostic Tool
    At least 8 runs

    2) run administrative command prompt:
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    chkdsk /x /f /r
    For the chkdsk it will require a reboot and may take many hours. Plan to run it overnight.
    To view the chkdsk results run administrative command prompt or powershell: get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

    Let us know the results of each study.


    Let's troubleshoot performing many of the steps for the driver in this link once memory, chkdsk, operating system integrity steps have been completed.

    nvlddmkm.sys on Windows 10 Blue Screen Failure [Solved] - Driver Easy
     
    zbook, Sep 2, 2019
    #4
Thema:

Games keep crashing, nvlddmkm.sys error

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