Windows 10: Games on Microsoft Store will not install

Discus and support Games on Microsoft Store will not install in Windows 10 Gaming to solve the problem; I purchased the Halo Master Chief Collection on the Microsoft Store, but am having trouble installing the game. Whenever I click "Install," it brings... Discussion in 'Windows 10 Gaming' started by chu_747, Jun 4, 2021.

  1. chu_747 Win User

    Games on Microsoft Store will not install

    I purchased the Halo Master Chief Collection on the Microsoft Store, but am having trouble installing the game. Whenever I click "Install," it brings up a window to select a hard drive with enough space. Once I select an acceptable hard drive, the window disappears and nothing else happens. I have not been able to install the games, much less play them. Is this an issue anyone else has had?

    chu_747, Jun 4, 2021

  2. Minecraft installation in Microsoft store


    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all games & apps from the store?
    • What is the date and time on the PC and ensure it is correct?
    • Do you get any error message or code?

    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.

    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

    Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

    Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

    create a local user or administrator account in Windows 10


    Aditya Roy

    Microsoft Community – Moderator
    Aditya_Roy, Jun 4, 2021
  3. Trying to install games from Microsoft Store on Windows 10

    Thanks for the suggestions. I've tried each of these, with no results. I would also like to note that on the Microsoft Store app, in my library, the game is listed, however, no option to install it is given.
    TheSauce05, Jun 4, 2021
  4. Games on Microsoft Store will not install

    Install Microsoft Store Game In Specific Folder


    I understand that you want to organize your Windows 10 storage location. However, the feature you're looking for is currently not possible. We suggest sending feedback to Microsoft using Feedback Hub app. You can visit this
    article to know more details about it.

    Moreover, you could always choose a preferred location from the Store settings, or move installed content to a different drive. In case you have the OS installed on an SSD and have a dedicated drive for games, the feature will make it more convenient to
    download games to a dedicated drive before initiating the download.

    You can follow the steps below on how to install Windows Store apps on a separate drive:

    1. Open Settings.
    2. Click on System.
    3. Click on Storage.
    4. Under "Save locations," and on "New apps will save to," select the new drive location.

    Once you completed the steps, new apps you download from the Windows Store will now install automatically in the new location.

    If you need further assistance, don't hesitate to get back to us.
    Michelle Vil, Jun 4, 2021

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