Windows 10: gaming pc crashing in games

Discus and support gaming pc crashing in games in Windows 10 BSOD Crashes and Debugging to solve the problem; i keep getting errors "kmode exception not handled" and once got the error "system thread exception not handled". my pc is a brand new gaming pc that... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by GeorgiaSen98, Nov 6, 2020.

  1. gaming pc crashing in games


    i keep getting errors "kmode exception not handled" and once got the error "system thread exception not handled".

    my pc is a brand new gaming pc that i built mid September all brand new parts it worked for about a month with no issues then i started getting the error "DCP Watchdog violation" but after re-installing windows that error hasnt came up since

    after re-installing windows i had 2 weeks of no issues then 3 days ago i was gaming and streaming and i got a crash and the error "kmode expection not handled" then once when i was just gaming with no other windows and not streaming i got the error "system thread exception not handled". i have no idea whats causing these issues as ive said its a brand new build with all brand new parts.


    SPECS:
    CPU: AMD Ryzen 5 3600

    Motherboard: MSI B450 gaming pro carbon max wifi atx am4

    Memory: Corsair Vengeance LPX 16gb 2x8gb

    SSD: Western digital SN750

    GPU: EVGA GeForce RTX 2060 super

    Power supply: Corsair CXM 550

    Case: Corsair spec-delta RGB ATX mid tower case

    Storage: Western digital caviar blue 1TB

    :)
     
    GeorgiaSen98, Nov 6, 2020
    #1

  2. Game crashing.

    Hi Nini,

    The error message that you received when you played the game means that the graphics card driver needs an update. To resolve your concern, we suggest that you update the graphics card driver by following the steps below:

    • Select the Start button, type Device Manager, and select it from the list of results.
    • Expand one of the categories to find the name of your display adapter, then right-click (or tap and hold) it, and select Update Driver. For graphics cards, expand the Display adapters category, right-click your graphics
      card and select Update Driver.
    • Select Search automatically for updated driver software.
    • If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.


    If these steps don't work, try reinstalling the driver:

    • Open the Device Manager.
    • Right-click (or tap and hold) the name of the display adapter.
    • Select Uninstall.
    • Restart your PC and Windows will attempt to reinstall the driver.

    You may also run the game in compatibility mode to make it work on your Windows 10 PC by following the steps below:

    • Go to the game folder and right click on the setup file.
    • Click on Properties and go to the Compatibility tab.
    • Under the Compatibility mode, check Run this program in compatibility mode for: and select the operating system where the game is compatible.
    • Let the drivers install and launch the game again

    Keep us updated with the results after performing the suggested solutions above.  

    If you think this was useful, do not hesitate to "mark it as an answer" to help those who are facing the same problem.
     
    Loraine Mon, Nov 6, 2020
    #2
  3. Angela Pun, Nov 6, 2020
    #3
  4. gaming pc crashing in games

    Microsoft Sudoku Daily Challenge game crashes during the game.

    Hi LJamesBlythe,

    Having a corrupted game file is one of the potential reasons why Microsoft Sudoku crashes when playing. To help you resolve this concern, I need to gather more details. Kindly answer the questions below:

    • When did the issue start?
    • Are you experiencing this concern with all of your games?
    • What are the troubleshooting steps you have done so far?
    • Have you tried uninstalling and reinstalling the affected game?

    In the meantime, I suggest that you perform the troubleshooting steps below:

    Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

    Click here

    Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

    Check for updates for apps and games from Windows Store

    Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Storage.
    4. Select This PC.
    5. Click Temporary files.
    6. Choose Temporary files.
    7. Click Remove files.

    Step 4: Reset the game from the Settings menu.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps and features.
    4. Find the game and click Advanced options.
    5. Click Reset. You need to restart your computer to let the changes take effect.

    Kindly update us with the results, so that we can assist you further.
     
    Wilfred Mac, Nov 6, 2020
    #4
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gaming pc crashing in games

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