Windows 10: Gaming pc memory problem

I do online gaming, I play fortnite a lot an my pc keeps crashing an says out of video memory trying to allocate a texture. I’ve got plenty of memory an my pc is up to date. I also have plenty of ram. Some please help me.

 

Memory issues

Thank you for updating us. We suggest that you run the Memory Diagnostics Tool, this is to check your system for memory problems. Follow the steps below:

• Open Control Panel and type memory in the search bar.
• Click on Diagnose computer memory problems to open it.
• If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  

Let us know the status of the issue.

 

[Win10]Memory leak?

Hi,

Thank you for posting your query on Microsoft Community.

I appreciate you for showing interest in Windows 10 and we are glad to assist you.

I suggest you to stop the game from the Task Manager and run the Windows Memory Diagnostic.

Follow the below steps to run Windows Memory Diagnostic:

• 
  Type memory diagnostic in the search bar and click on the
  Windows Memory Diagnostic.
  
• 
  Click on Restart now and check for the problems (Recommended).
  

If you need any further assistance with Windows then let us know. We would be glad to help you.

Thank you.

 

pc gaming HELLO

Hi Robert,





To help you with your concern, we suggest that you perform the steps below:

• Sign out your account from the game.
• Restart your computer.
• Run the troubleshooter for Windows apps by clicking this
  link.
• Sign in your account and check it.

If the steps above do not work, we recommend getting in touch with the game developer to get the missing item you’ve purchased. Click this
link to contact the game developer.

Keep us posted.