Windows 10: gaming services site

gaming services site steals Windows 11's backround, please check !!!-* Moved from Community Center

:)

 

Gaming Services and the Minecraft Launcher Will Not Install

Error code: 0x80070490

Device: Brand new Acer Nitro 17.

I'm trying to install the Minecraft Launcher. When I click install and go to the Library page of the Windows Store I see it's trying to install both the MC Launcher and also Gaming Services. Both fail to install and give the above error code.

Things I've tried:
1) Windows Update - I've installed all updates, including optional updates.

2) Resetting the Gaming Services app via the Apps menu. Gaming Services IS NOT IN THE LIST.

3) Resetting the Windows Store per this suggestion (Redirecting)

4) wsreset.exe

While resetting the Windows Store I get a number of errors. I've pasted the results of step 2.3 here: Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could - Pastebin.com

While resetting the Windows Store and reinstalling Gaming Services (step 3.2 and 3.3 in the suggestion above)
Remove-Item : Cannot find path 'HKLM:\System\CurrentControlSet\Services\GamingServices' because it does not exist.

At line:1 char:1

+ Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServ ...

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : ObjectNotFound: (HKLM:\System\Cu...\GamingServices:String) [Remove-Item], ItemNotFoundEx

ception

+ FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand

<Changed to a question>

 

Microsoft Service Blocking Games

What I meant by disabling Microsoft services was the following:

• Leaving "Hide Microsoft Services" unchecked, disable all services
  
• Check "Hide Microsoft Services", enable all services
  
• Un-check "Hide Microsoft Services", ensure most are still disabled (the ones that cannot be disabled were left enabled).
  

This solved the issue for both the games, and the display settings pane.

I have also tried a proper clean boot, disabling all non-MS services, and also disabling any MS services related to "Display", "Graphics", "XBox", and "Gaming" - this did not solve the issue.

Re-registering the settings app did not solve the issue.

Uninstalling the display driver with DDU and reinstalling with the latest AMD driver did not solve the issues.

Turning off non-MS services does not solve the issues (troubleshooting step 4).

Malwarebytes and Bitdefender premium both report no infections (step 7).

SFC and DISM report no issues (step 10).

New Local Admin account does not solve the issues (Step 17).

I am in the process of preparing the Repair Install, and will report back once complete.

 

Gaming Services.

Hi conqueringMemer(),



Welcome to post in Microsoft Community. I'm Mosken, let me help you figure it out.



According to your description, I knew that your Windows 11 redirect to Gaming Services when opening a game, but gets stuck downloading the app. Is that right?



First of all, I suggest you try to run the game as an administrator to see if it works, or try to repair/reinstall the game.



Then you can try the fixes below.



1. Install Gaming Services

If you get stuck downloading Gaming Services, you can try the two options below, and then try installing Gaming Services again.

1. Optimize network connection
   
   "Win" logo key + "Q" to open the search box, enter 'ncpa.cpl', press Enter to open the "Network Connections" window, select your network adapter, right-click > "Properties", double-click "Internet Protocol Version (TCP/IP)", then check “Use the following DNS server address", and enter "2.2.2.1" in "Preferred DNS server", and enter "2.2.2.2" in "Alternate DNS server", then OK.
   
2. Clean the Microsoft Store cache
   
   "Win" logo key + "R" to open "Run", type "wsreset.exe", and hit enter (this will open a blank "Command Prompt" window, which will close and automatically open the Microsoft Store after about 10 seconds).
   

2. Run the following command

You can try the following commands to try to fix it. Please run Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator"), and enter the following commands one by one.

Then restart system and check if the game work normally.



The above steps are provided based on the information I have learned so far, I wish that will be helpful to you. If your problem still cannot be solved by these steps, you could tell me the specific situation in the next reply. I will continue to assist you in solving the problem.



Best Regards,

Mosken- MSFT | Microsoft Community Support Specialist