Windows 10: Gaming

Discus and support Gaming in Windows 10 Gaming to solve the problem; Candy Crush Jelly Saga app keeps crashing and won't complete start up... Discussion in 'Windows 10 Gaming' started by BarnettGill, Mar 4, 2024.

  1. Gaming


    Candy Crush Jelly Saga app keeps crashing and won't complete start up

    :)
     
    BarnettGill, Mar 4, 2024
    #1

  2. installing a game

    Hi,

    Thank you for posting your query in Microsoft Community.
    We regret the inconvenience caused to you.


    Please try the steps given below and check if the issue persists:

    Step 1:

    I suggest you to right click on the game and try to run as administrator and check.

    Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

    Follow the steps below on how to install game in compatibility mode:

    1. Download the game from the manufacturer’s website and save it on your local disk.

    2. Right click on the setup file of the game and select “Properties”.

    3. Select “Compatibility” Tab.

    4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

    5. Let the game install and then check the functionality.

    Hope this helps.

    Thank you.
     
    Venkatesh1709, Mar 4, 2024
    #2
  3. Angela Pun, Mar 4, 2024
    #3
  4. Gaming

    Games cause the computer to freeze seconds after opening them for Windows 10

    Hi,

    Thank you for providing us the troubleshooting steps that you have performed.

    I suggest to run the game in compatibility mode by following the steps below and check if it helps.


    • Right click on the ‘Setup’ icon for the game and click on properties.

    • Under Compatibility tab, check the option for ‘Run in Compatibility mode’.

    • Select Windows 8.1 from the drop down list.

    • Click on Apply and then OK.


    Please revert with the result of the issue and we will be happy to help you.
     
    Guru Kiran G, Mar 4, 2024
    #4
Thema:

Gaming

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