Windows 10: Garbled audio in browser (Realktek)

Discus and support Garbled audio in browser (Realktek) in Windows 10 Drivers and Hardware to solve the problem; I started having this garbled audio problem where a reboot seemed to fix it before, but now I can't seem to fix it. I'm using my PC's 3.5 mm audio... Discussion in 'Windows 10 Drivers and Hardware' started by grusmarco, Feb 22, 2021.

  1. grusmarco Win User

    Garbled audio in browser (Realktek)


    I started having this garbled audio problem where a reboot seemed to fix it before, but now I can't seem to fix it. I'm using my PC's 3.5 mm audio jack. If I go into Sound -> Playback and right-click Test I hear the test sound perfectly, but when I use a browser (chrome, edge, firefox) the sound is garbled and very low volume. The sound may work in the morning and eventually change to the garbled sound later the same day. I'm not sure what's changed to cause this behavior.

    I have tried installing:
    Realtek HD Universal Driver Version 6.0.9102.1 Release Date 2021-02-05
    from my motherboard's driver download page (MSI MAG Mortar B550M), but the problem persists.

    I have also tried removing the realtek device from device manager and rebooting, which seems to install a non-HD realtek driver, and the problem persists.

    I have also tried "Disable all enhancements" in Headphones Properties, as well as disabling "Allow applications to take exclusive control of this device".

    Windows 10 Pro version 10.0.19042 Build 19042
    Windows Update indicates "You're up to date". There is one optional driver update for Wireless Router Module (my PC doesn't have wireless/bluetooth).

    Thanks!

    :)
     
    grusmarco, Feb 22, 2021
    #1
  2. dhawton Win User

    Sudden garbled and distorted audio

    Hey guys,

    Yesterday I turned on my computer to find that the audio is all garbled and distorted. I've tried both the front and rear audio outputs, and for some reason the rear is slightly better sounding than the front, but they're both having the same issue. I've
    also checked with several pairs of headphones and speakers and it's present across all devices.

    I hadn't downloaded anything the previous time the computer was on. I've since updated my Realtek audio drivers but the issue is persisting. I have disabled sound enhancements, as was suggested for people with a similar issue to mine, but it made no difference.

    I'm running out of ideas, can anyone suggest an alternative solution?

    My PC:

    i7-5820K

    GTX 980ti

    16GB RAM

    Windows 10 Education

    Thanks
     
    dhawton, Feb 22, 2021
    #2
  3. Microphone audio is distorted when I listen to audio playback in Windows but fine in Realktek Audio Manager

    Hi Marc,

    Thank you for posting in Microsoft Community and being part of Windows 10.

    I understand your concern about accessing the sound on your device.

    Do let us know the make and model of your device?

    I would like to inform that there will be same drivers for audio from motherboard and sound card. Windows will have basic audio drivers for the operating system (Realtek).

    Try few of the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run Audio troubleshooter.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Audio options from the list.
    • Click Next to run the troubleshooter.

    Step 2: Uninstall and Update the driver.

    I suggest you to uninstall the existing driver and update it.

    • Right click on the Start button from the desktop and select
      Device Manager.
    • Expand Audio inputs and outputs, right click on
      High Definition Audio Device and click on Uninstall.
    • Restart and Windows will re-install the
      IDT High Definition Audio driver
      .

    Also, if you find the latest drivers you can install them manually on your device.

    Refer to: How
    to: Install and Update drivers in Windows 10


    For further reference:Fix sound problems

    Hope it helps. Reply to the post with an updated status of this issue for further assistance.
     
    Deepika Gowda, Feb 22, 2021
    #3
  4. Garbled audio in browser (Realktek)

    garbled audio with Microsoft 10 Pro

    Micrsoft 10 pro was automatically updated on my computer on feb. 3. since then audio from all sources is garbled and my computer operates more slowly
     
    Paul Shannon, Feb 22, 2021
    #4
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Garbled audio in browser (Realktek)

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