Windows 10: Garbled microphone after troubleshooting

Discus and support Garbled microphone after troubleshooting in Windows 10 Software and Apps to solve the problem; I purchsed a USB microphone and it worked great. But yesterday I tried recording something and the volume was extremely low. I tried several basic... Discussion in 'Windows 10 Software and Apps' started by DawnDrozd, Jan 10, 2021.

  1. DawnDrozd Win User

    Garbled microphone after troubleshooting

    I purchsed a USB microphone and it worked great. But yesterday I tried recording something and the volume was extremely low. I tried several basic steps to get it to recored at louder levels, but nothing worked. Then, I ran the Microsoft Trouble Shooter. It said it didn't find any issues, but now the microphone recordings aren't only low volume, they're completely garbled and muffled. I restored Windows back to the date prior to running the trouble shooter and uninstalled/reinstalled the USB Microphone, but that didn't work.

    Here are the details of what I'm using:

    Dell Inspiron Model P83G 2018

    Windows 10

    Microsoft 365 Home

    I use the microphone to record training classes and really need it to work. I appreciate any help you can offer.

    DawnDrozd, Jan 10, 2021

  2. microphone is not working

    Hi Junezryaz,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10 and your steps in solving the issue.

    I suggest you to run the microphone troubleshooter by following the steps below:

    • Type “Troubleshooter” in the search box and press Enter.
    • Click on ‘View All’ on the top left corner.
    • Click on “Recording Audio” from the list and follow the prompts for troubleshooting.

    Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.
    Eeshwar Kumar, Jan 10, 2021
  3. Kem Mon Win User
    Microphone Issue


    Upon analyzing the details you have provided, it is possible that the issue is with the
    or the
    itself. However, we need to make sure that is the case. To isolate this matter, we have some questions for you:

    • Were there any changes made before the issue occurred?

    • Have you tried using the microphone to another PC?

    • What are the troubleshooting steps have you done so far?

    We suggest that you run the
    Hardware and Device Troubleshooter. To run the
    Troubleshooter, follow these steps:

    • On the search bar, type
      and hit

    • Choose
      Hardware and Sound.

    • Click on
      Hardware and Devices
      to run the

    Update us on how it goes.

    Kem Mon, Jan 10, 2021
  4. Garbled microphone after troubleshooting

    Windows 10 infinite restart black screen

    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    AmericanPharaoh, Jan 10, 2021

Garbled microphone after troubleshooting

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