Windows 10: Gears5 game freezes on launching

I have Ryzen 3600/Radeon RX5700., was able to play game till 2 weeks back. Now after launching the game when I click campaign or benchmark or anything the game freezes and windows task manager shows as game not responding.


I installed the game with xbox game pass.



I have all the latest windows and graphics driver update.


Any help!!

:)

 

Launching games

Hi Wesley,

Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
information. Please answer the following:

• What build and version of Windows 10 are you using?
• Are you getting an error message when launching the game?
• Have you made any changes to the settings or installed updates prior to this issue?
• What troubleshooting steps have you tried so far?
• What specific games are you having issues with?

We will wait for your response.

 

games freeze or hangs

Hi,

To address your concern, we suggest that you follow the troubleshooting steps on this article:
Game freezes or stops responding on a Windows 10 device.


Kindly update us on the result.

 

mahjong freezes after one game

To resolve freezing game issues on Windows 10, you can follow the suggested steps provided on this link:

Game freezes or stops responding on a Windows 10 device.

Let us know how it goes.