Windows 10: GeForce Experience Not Working

I've had my PC for only a short while, and occasionally I have alerts from Nvidia saying that there are new drivers available, but when I click on it to install them it comes up with a message saying "Something went wrong, try restarting Ge Force Experience", does anyone know why it is deciding to do this? I've tried to reinstall the program but still no luck.

:)

 

Unable to un-install GeForce Experience

I currently have a Windows 10 laptop with a NVIDIA GeForce 970M gpu installed.

I am trying to uninstall the GeForce experience but cannot. I followed the directions in a similar post that stated to do the following:

As you are unable to un-install GeForce Experience software, I would suggest you to follow the steps mentioned below.

• Press Windows key + X.
• Select Device Manager.
• Expand Display Adaptors.
• Right click on NVidia display card drivers and select Un-install.
• Note: After selecting un-install you will get the message dialog box – Confirm Device un-install. Make sure you put a check mark that says Delete the driver software for this device
• Click OK.
• Restart the computer, computer will load generic display drivers.
• Now go to Programs and features and check if GeForce Experience is listed under installed programs. If GeForce Experience is still listed, select it and click on Un-install and check

I am still unable to uninstall the program and am currently trying to reinstall an updated driver.

What else can I do to remove the "experience" program?

Thank you

 

Windows 10 - Nvidia GeForce - Update needed but Program doesn't open (Nvidia GeForce Experience)

Hi Barbara,

Thank you for posting your query in Microsoft Community.

I can understand, how frustrating it can be, when things don’t work as expected.

I'd be glad to help you.

Please answer the query, mentioned below:

• 
  What is the error code or error message?
  

I would suggest you to uninstall and reinstall the Nvidia GeForce graphic card
driver from the manufacturer website and check, if it works. Refer to the following steps to uninstall the
Nvidia GeForce graphic card driver from the Device Manager.



a. Click on Windows key + X key and then, select Device Manager.

b. Locate and expand “Display Adaptor” in the Device Manager Window.

c. Right-click on the “Display Adaptor” and click on “uninstall" the
Nvidia GeForce graphic card driver.

d. Restart the computer and check, if it works.

Hope this information helps you. Kindly post back with the updated issue for further assistance.



Thank you.

 

GeForce Experience

If the last post in that thread had been read, would see that a new version came out after the bug was found.

GeForce Experience 2.4.3 Release Highlights

• Bug fixes for intermittent user accounts and application crash issues.
• Fixed a bug that was causing the NVIDIA Streamer Service to use excess CPU cycles on some PCs.