Windows 10: GeForce Experience serious problems. Not even NV Tech support can help

Hello, I know there is a proper official forum for Nvidia products, but I already tried there, and also with Nvidia Technical Support. I still have the problem, and I guess this forum is my last hope.
GeForce Experience optimization tool, is not working. Every game shows the error message "Unable to retrieve settings. Try again later". Sometimes, it won't even launch at all, but most of the times, it run and give me that message.
What can I do? I tried a lot of solutions I read online, but nothing works.
About these solutions you can find online, I want to specify:
In Services.msc I HAVEN'T Telemetry Container. There are only DisplayContainer and LocalSystem Container set to Auto, and NetworkService Container set to Manual. I also read there is something to do to the folder called "NvTelemetry", that I read in this post here But my Security Tab of the folder, shows nothing of that the guy is talking about.
Just to be clear: it's a freshly installed Windows 10 x64 Pro, from less than 1 week, with all updates. And I tried with many versions of NV drivers, always using DDU to uninstall.
My antivirus is a LEGIT Malwarebytes Premium with live protection, but I also tried to uninstall it and reinstall whole NV drivers.

:)

 

Unable to un-install GeForce Experience

I currently have a Windows 10 laptop with a NVIDIA GeForce 970M gpu installed.

I am trying to uninstall the GeForce experience but cannot. I followed the directions in a similar post that stated to do the following:

As you are unable to un-install GeForce Experience software, I would suggest you to follow the steps mentioned below.

• Press Windows key + X.
• Select Device Manager.
• Expand Display Adaptors.
• Right click on NVidia display card drivers and select Un-install.
• Note: After selecting un-install you will get the message dialog box – Confirm Device un-install. Make sure you put a check mark that says Delete the driver software for this device
• Click OK.
• Restart the computer, computer will load generic display drivers.
• Now go to Programs and features and check if GeForce Experience is listed under installed programs. If GeForce Experience is still listed, select it and click on Un-install and check

I am still unable to uninstall the program and am currently trying to reinstall an updated driver.

What else can I do to remove the "experience" program?

Thank you

 

GeForce Experience Not Working

I had the same thing happen to me earlier this week (we've had two GeForce driver updates this week, just got another one this morning). Immediately, I tried again and got that same error message. So I did what the admirable @Bastet suggested: uninstalled GeForce Experience using Revo Installer, then downloaded and reinstalled the latest GeForce Experience version (3.15.0.164 according to its About info). No problems since then. Thus, I can only endorse Bastet's excellent advice, and suggest you follow it at your earliest convenience.
HTH,
--Ed--

 

Nvidia GeForce experience not working

Please try these steps and check after each step. If these don't work, let me know. I will provide further troubleshooting steps.

A. Windows Key+R > Type services.msc and Enter to open Services Window

Select any service and press n to reach to services starting with n

There may be more than one nVidia services. Select one and double click and set the Type to Automatic and also make sure to start the service.

Do this for all nVidia services.

B. Uninstall nVidia GeForce and download it from below and reinstall again

https://www.nvidia.com/en-us/geforce/geforce-ex...

There are two other actions which you can undertake

1. Restore from a system restore point to a point when things were working fine

https://support.microsoft.com/en-us/help/12415/...

2. If the issue has been caused due to recent Windows update - I would suggest that you uninstall the latest KB update and hide it so that it doesn't install it automatically and wait for new update to come which will be installed automatically.

To know which update got installed

Windows Key+i to invoke Settings > Update & Security > Click View installed update history. These KBs should be from the below list. Don't uninstall any other KB

For 1809 -
https://support.microsoft.com/en-us/help/4464619

For 1803 -
https://support.microsoft.com/en-us/help/4099479

Make note of KB and uninstall and block it.

Uninstall

Windows Key + R > Type: appwiz.cpl > Enter > Click View installed updates > Select the required updates, right click, uninstall.

Block

Microsoft has provided a tool Show/Hide Updates tool to block the update

Download the tool from below link

http://download.microsoft.com/download/f/2/2/f2...

When you run this troubleshooter, it will search for available updates and list them

Select the update which you want to hide. Click Next and follow on-screen directions

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product
advertised on the site before you decide to download and install it.