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Unable to un-install GeForce Experience

I currently have a Windows 10 laptop with a NVIDIA GeForce 970M gpu installed.

I am trying to uninstall the GeForce experience but cannot. I followed the directions in a similar post that stated to do the following:

As you are unable to un-install GeForce Experience software, I would suggest you to follow the steps mentioned below.

• Press Windows key + X.
• Select Device Manager.
• Expand Display Adaptors.
• Right click on NVidia display card drivers and select Un-install.
• Note: After selecting un-install you will get the message dialog box – Confirm Device un-install. Make sure you put a check mark that says Delete the driver software for this device
• Click OK.
• Restart the computer, computer will load generic display drivers.
• Now go to Programs and features and check if GeForce Experience is listed under installed programs. If GeForce Experience is still listed, select it and click on Un-install and check

I am still unable to uninstall the program and am currently trying to reinstall an updated driver.

What else can I do to remove the "experience" program?

Thank you

 

Windows 10 - Nvidia GeForce - Update needed but Program doesn't open (Nvidia GeForce Experience)

Hi Barbara,

Thank you for posting your query in Microsoft Community.

I can understand, how frustrating it can be, when things don’t work as expected.

I'd be glad to help you.

Please answer the query, mentioned below:

• 
  What is the error code or error message?
  

I would suggest you to uninstall and reinstall the Nvidia GeForce graphic card
driver from the manufacturer website and check, if it works. Refer to the following steps to uninstall the
Nvidia GeForce graphic card driver from the Device Manager.



a. Click on Windows key + X key and then, select Device Manager.

b. Locate and expand “Display Adaptor” in the Device Manager Window.

c. Right-click on the “Display Adaptor” and click on “uninstall" the
Nvidia GeForce graphic card driver.

d. Restart the computer and check, if it works.

Hope this information helps you. Kindly post back with the updated issue for further assistance.



Thank you.

 

New here and seeking for help: problems with graphic card

Thanks very much lilhasselhoffer. I'll start doing what you suggested step by step.

One question thou: you suggested me to Download the latest driver package from Nvidea. However, the link you posted is for the newly released GeForce GTX 760? Am I supposed to download the drivers for that card?

Sorry for my questions. As I said, I'm not an expert at all.