Windows 10: general question

Discus and support general question in Windows 10 Support to solve the problem; ProcessorIntel(R) Core(TM) i5-4570 CPU @ 3.20GHz 3.20 GHz Installed RAM8.00 GB (7.89 GB usable) Device ID2A19870F-A938-4F6A-A546-98CBA23F63BA Product... Discussion in 'Windows 10 Support' started by therealdalegrib, Nov 10, 2020.

  1. THEREALDALEGRIB
    therealdalegrib Win User

    general question


    ProcessorIntel(R) Core(TM) i5-4570 CPU @ 3.20GHz 3.20 GHz
    Installed RAM8.00 GB (7.89 GB usable)
    Device ID2A19870F-A938-4F6A-A546-98CBA23F63BA
    Product ID00330-80000-00000-AA420
    System type64-bit operating system, x64-based processor
    Pen and touchNo pen or touch input is available for this display

    EditionWindows 10 Pro
    Version20H2
    Installed on‎11/‎4/‎2020
    OS build19042.630
    ExperienceWindows Feature Experience Pack 120.2212.31.0

    can some tell if this is a good system. the age etc .
    i bought it refurbished and want to know if i wasted what i paid for it

    :)
     
    therealdalegrib, Nov 10, 2020
    #1
  2. TENFORO
    Tenforo Active Member

    General question

    Hi all,

    I have a general question. Are people on this site that are listed as Microsoft Support Engineer actually Microsoft employees? Or are they IT specialists with qualifications such as MCSE, MCP, etc?

    Regards,

    Steve
     
    Tenforo, Nov 10, 2020
    #2
  3. TENFORO
    Tenforo Active Member
    'Generic PnP monitor' issue

    Hello Angelica,

    I would suggest you follow steps to update the monitor driver:

    Press Windows + X keys

    Choose Device manager

    Click on Monitors

    Right click on ‘Generic PnP monitor’ and click on update driver

    Tap on Browse my computer for driver software

    Tap on Let me pick from a list of available drivers

    Choose ‘Generic PnP monitor’ and tap on Next

    When you are done please restart the computer.
     
    Tenforo, Nov 10, 2020
    #3
  4. TENFORO
    Tenforo Active Member

    general question

    New here and seeking for help: problems with graphic card

    Thanks very much lilhasselhoffer. I'll start doing what you suggested step by step.

    One question thou: you suggested me to Download the latest driver package from Nvidea. However, the link you posted is for the newly released GeForce GTX 760? Am I supposed to download the drivers for that card?

    Sorry for my questions. As I said, I'm not an expert at all.
     
    Tenforo, Nov 10, 2020
    #4
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