Windows 10: General screen display issue

I have an ASUS laptop, nvidia with Windows 10. Last night, all of the sudden something changed about my screen. I may have hit a keyboard shortcut around the bottom left area but I'm not sure. It's difficult to describe precisely what the issue is, so I'll give an example to illustrate:

In google chrome, you can typically make out which tab is open from looking at the top, because the open tab is more enhanced. For some reason, I can barely make out which tab is open. It's only slightly more visible.

To be clear, this isn't a chrome problem, something changed everywhere, and this is just one illustration.

Also, this isn't about the windows nightlight or windows brightness the problem persists independent of brightness.

Moreover, If I connect my laptop to an external monitor, there is no issue on the monitor, and if I take a screen shot using snipping tool and send it to myself on whatsapp, then the issue is not apparent in the screenshot when viewing it on my phone or any other device.

Photo of my screen vs a screenshot:
Photo of screen using my phone:



Screenshot of the screen using snipping tool:

:)

 

Issue with black screen, dual display, ATI Integrated GPU

Hi,

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to go to device manager and disable the display drivers, check whether the issue persists or not.

• Press Windows + X keys and click
  Device manager.
• Click to expand Display adapters, right click the second adapter and click
  Disable.
• Restart the computer and check whether the issue persists or not.
• Repeat the same steps to disable the first display adapter and check if it helps.

If you find the issue is with anyone of the display adapters then, I suggest you to update the display drivers from the manufactures website for Windows 10 and check if it helps.

Method 2: I suggest you to follow the steps form the below article for
“Black Screen” issues and check if it helps.

Troubleshoot black screen problems

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you

 

Display Issue Please Help

Hi Ahmed,



Thank you for posting your query in Microsoft Community. We appreciate your interest on Windows 10.

I understand the inconvenience you are facing while scrolling down. We are glad to help you.



To serve you better, let me know this:

What exactly happens when you shut down the computer?



I would suggest you to try the following steps and check:

Step 1: Update the Display driver. Please follow the steps given below to update the display driver.

• Click Start and go to Run.
• In the Run prompt, type devmgmt.msc and then click
  OK.
• Device Manager will open.
• In Device Manager expand Display adapters.
• Right-click the display driver and click Update Driver Software.
• Select Search Automatically for Updated Driver Software.

Step 2: Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Step 3: If the issue persists, I would suggest you to uninstall and reinstall the Display driver. Please follow the steps mentioned below to uninstall the display driver.

• Open Device Manager.
• Expand Display adapters.
• Right-click the display card driver and click
  Uninstall.
• Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
• After the un-installation is complete, reboot your computer as soon as possible.

Computer will load the generic display drivers. Now, please go to the manufacturer’s website, download and install the compatible display card drivers for your computer and check.



Hope this is helpful. Feel free to contact us for further queries. We will be happy to assist.



Regards,

Jenith

 

External Display issues; black shadows across the screen

Hi,



Welcome to Microsoft community and thank you for posting your query.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.



To assist you better, please provide us more information.

• 
  Does the issue occur after connecting to TV?
  
• 
  What is the make and model of the computer?
  

The issue you are facing could be due to the display driver is being outdated. Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1

I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.