Windows 10: GenX scanner driver for Windows10

Hi


i can't install my genx scanner RCFA4122EU in Windows 10 it showing that "1200dpi usb scanner does not have a drived" then i downloaded the drived and when tried to install showing that "OS NOT SUPPORT" anybody's help will be highly appreciated.


Please help




Thank you

:)

 

Fingerprint Scanner Not Working

Hello Gary,



Thank you for posting on Microsoft Community.

To resolve this issue try the following steps:

• 
  Have you updated the driver for the Finger Print scanner? If not, check on the manufacturer’s website (HP).
  
• 
  Check if installing the latest driver of the fingerprint scanner allows you to login using a Microsoft Account?
  

This issue might occur due to driver incompatibility since upgrading to Windows 10.



If you have the raw executable file of the corresponding driver for the validity sensor, I would suggest you to install the downloaded driver file in compatible mode with Windows 7 or 8. Refer to the following steps to do so.

• 
  Right click on the driver, and click on Properties.
  
• 
  Go to the Compatibility tab.
  
• 
  Check the box for Run this program in compatibility mode for:
  
• 
  Select Windows 7 in the list of Operating systems.
  
• 
  Click OK.
  
• 
  Double-click the driver file to install the driver and follow the onscreen instructions.
  
• 
  Reboot your computer.
  

Hope the above steps help.



Thank you.

 

Epson 1200 scanner now working! Very pleased.


Worked perfectly,

• Installed 2400 series driver (when it asked what model I had I also picked, 1270 and 4180 since these had the Slide scanner interface I thought it might add a few extra drivers)
• Restarted PC
• Needed to use Device manager 'Updated driver'
• Assign 2400 driver. (See attached image)
• Be sure scanner is powered on so it appears in device manager.

Tested the Slide scanner attachment, I used PRO mode and it was discovered.
I had to use the plastic blackout slide holder (for masking the slide) to find the slide though.



Hope this helps others, Thanks again for the step by step!

 

Scanner Driver Installation Failure Following Windows 10 Upgrade

Hi,

Thanks for the update on the issue.

I would suggest you to update the driver from the device manager.

Follow the steps below to update the scanner driver.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your scanner driver.
• Click Update Driver Software and then follow the steps in the wizard that appears.
• Restart the computer and check.

If you run the Hardware Update wizard and the wizard does not find your drivers, it means that the manufacturer or vendor for your device has not added the drivers for your device to Windows Update. You can also visit the web site of your device manufacturer
or vendor to download or request the correct drivers for your device.

Let us know if you need further assistance. We will be glad to help you further.

______________

Thanks & Regards,