Windows 10: Get Bitlocker password when not having access to verifying Microsoft account

Dear community,



I am currently trapped in the cycle of “Automatic Repair, Your PC Did Not Start Correctly” cycle. This means that I cannot normally start windows but am always shown the blue screen with "Your PC Did Not Start Correctly" where restarting brings me back to this screen. Within the advanced options and e.g. selecting start-up repair, I am asked to enter the recovery key. Unfortunately, I did not note this somewhere. When trying to access the key online, I have the problem of needing to verify my Microsoft account with my phone number. Unfortunately, I recently changed my phone number, do not have access to the old one anymore and thus had to enter my new phone number. Thus, Microsoft tells me that I cannot access the site for the recovery key for 30 days. Is there any chance to be unlocked quicker, potentially with personal verification? For me it is no option to not use my computer for 30 days.


If support can help, can you please let me know who I can contact I am based in Germany.


Thanks for your help! I am really frustrated and hope to be able to use my computer soon again.

:)

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Forgot Windows 10 password...

If it's a Microsoft account, you should be able to change the password via another computer at live.com and the password should also change to match on the computer (obviously make sure it has internet access first). The password is verified online during login.

 

Verifying and 'add a microsoft account'

Hello Luka,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with verification and adding a Microsoft account in the system.

I certainly understand your concern and will try my best to help you.

I would suggest you to refer to the article given below and check if that helps.

Why do I need to verify my email address?

How to verify an email address in your Microsoft account

Also, I would suggest you to switch current Microsoft User Account to Local Account and then create new user profile and then try signing into that account using your Microsoft account and check if
that helps. Please follow the steps given below.

How to update windows Live Accounts into Local Accounts in windows 8.1

• 
  First go to the Start Menu and start typing “Account” you will find the option “Your account settings”
  
• 
  Click and launch the setting page.
  
• 
  Click on start menu and go to account settings.
  
• 
  Go to Your accounts.
  
• 
  Click “Disconnect” Windows 8.1 account settings
  

Note: This will launch a prompt, you will need to confirm your current Windows Live account password. Also note by switching to your local accounts,
you will NOT lose the settings or any files, the only advantage you will be missing out is the sync between other devices.

• 
  Confirm switch to local Windows 8.1 accounts
  
• 
  Now, create your local account password and hint.
  
• 
  Switch to local Windows 8.1 accounts, confirm password
  

Note: Windows will tell you in detail of what it means to switch to a local account. Read carefully if you have any concerns.

Switch to local accounts windows 8.1

That’s it, Windows will then log out the current account, and you will be able to log back in with the local accounts you have just created. All the cloud sync services will be disabled, if you changed your mind about going
back to have a local account, you can always reconnect this local accounts to a Windows Live accounts.

How to convert Local account to Microsoft account, please follow the steps given below.

• 
  On your keyboard press
  Win+C, and from the Charm bar that appears click Settings.
  
• 
  Now click on Change PC settings.
  
• 
  In the left pane, click on Users.
  
• 
  In the right pane click on Switch to Microsoft account.
  
• 
  Enter your current password and click
  next.
  
• 
  If you already have a Microsoft account, enter the associated email address.
  
• 
  If you already have a Microsoft account (i.e. Hotmail, Messenger, SkyDrive, Xbox, or Outlook.com account), enter your password. Otherwise, fill out the form to create your account. Click
  Next.
  
• 
  Fill in the security information in order to recover your account in case of loss of password and click
  next.
  
• 
  Finally, click on Finish.
  
• 
  You will receive an email asking you to confirm the association of Windows 8 account. Make sure to complete the confirmation process.
  
• 
  You are now connected with your Microsoft account.
  
• 
  Next time when you start Windows, simply log in with your Microsoft account.
  

The above steps holds good for Windows 10 as well.

For more information:

I would suggest you to refer to the suggestions provided by
“Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

Frequently Asked Questions: Windows 10

Frequently Asked Questions: Windows 10

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.