Windows 10: get error virus scan failed

Discus and support get error virus scan failed in AntiVirus, Firewalls and System Security to solve the problem; trying to dnwnld files to pc, from any source, getting virus scanned failed error. using Macafee livesafe protection, something changed within last 6-8... Discussion in 'AntiVirus, Firewalls and System Security' started by DavidTrautmann, Dec 7, 2021.

  1. DAVIDTRAUTMANN
    DavidTrautmann Win User

    get error virus scan failed


    trying to dnwnld files to pc, from any source, getting virus scanned failed error. using Macafee livesafe protection, something changed within last 6-8 months

    :)
     
    DavidTrautmann, Dec 7, 2021
    #1
  2. KATH UP
    Kath UP Win User

    'Virus scan failed' message

    Yes, I use Chrome. I've received several emails with Word doc attachments or google docs attached and I get the message "Failed - Virus scan failed"

    I tried to go through the steps described by typing in regedit and going through the steps provided but that didn't solve the problem.
     
    Kath UP, Dec 7, 2021
    #2
  3. WENDI SHARP
    Wendi Sharp Win User
    FAILED VIRUS SCAN FAILED

    Anytime I try to download something be a document or a program I get an error message: Failed, Virus scan failed. how to fix?
     
    Wendi Sharp, Dec 7, 2021
    #3
  4. NIKHAR_K
    Nikhar_K Win User

    get error virus scan failed

    Error: Couldn't download - virus scan failed message when trying to download a program

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you receive an error, 'Couldn't download - virus scan failed message' when trying to download a program. I'll certainly assist you with this.



    However, please let us know:



    • May I know the program that you are trying to download?
    • Which browser are you using?
    • Are you able to download any other programs?


    I would suggest you to try using a different browser like Microsoft Edge and see if that helps.



    If you are receiving this error while using Google Chrome, I would suggest you to refer the section
    "Virus scan failed" or "Virus detected" in the article Fix file download errors
    and see if that helps.



    Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow
    these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.



    Refer the article How to back up and restore the registry in Windows



    I would also recommend you to create a system restore point.



    Let us know the results, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community – Moderator
     
    Nikhar_K, Dec 7, 2021
    #4
Thema:

get error virus scan failed

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