Windows 10: Get help app "contact real person" link is not working

I've gone through the "get help" app on my PC, answering the questions from the AI, and when it gives me the option to contact a real person and I click on it, it opens up my Edge broswer and dumps me into Outlook.com without any way to contact anyone. No email address or anything.

:)

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Cannot add contacts personal folders to address book in Outlook 2016

Many thanks for all your suggestions, HippsieGypsie, but nothing seems to be working. I cannot delete my folder so I have to keep trying to get it included in the list of available address books. My contacts are all in the Contacts - Personal Folders, but this list is not included amongst those offered by Outlook as a default address book.

 

"All apps" Button not working - Where are links stored?


At some point my "All apps" button has stopped working. Clicking on it causes the apps list to flash very very briefly then dumps me back to home screen. Everything else seems to work OK.
Anyone know where the links in that list of apps is stored? I'm thinking one of the links is broken causing the whole list to shut down, and if I remove links from the list one by one I can find it. That's the only thing I can think to try.
Unfortunately no restore points exist and Repair tools like Startup Repair Etc. does not help.
Any other Ideas / Suggestions would also be greatly appreciated.
Thanks
Mike