Windows 10: Get help screen dispalys Japanese

Discus and support Get help screen dispalys Japanese in Windows 10 Installation and Upgrade to solve the problem; When I go to Get help screen, The chat displays Japanese Language, how can I change this to English. I want to chat and get help through English... Discussion in 'Windows 10 Installation and Upgrade' started by SumathyRamamoorthy, Dec 30, 2019.

  1. Get help screen dispalys Japanese


    When I go to Get help screen, The chat displays Japanese Language, how can I change this to English. I want to chat and get help through English

    :)
     
    SumathyRamamoorthy, Dec 30, 2019
    #1

  2. Japanese Keyboard

    Hi Kiyakat,

    Thank you for posting your question in the Microsoft Community.

    Let us follow these steps and check if that makes any difference:

    Step A: Remove the Language Pack.

    1. Click on the Start button, go to Settings > Time & Language > Region &
      Language.
    2. Click on Japanese Language and the click on Remove.

    Step B: Re-add the Language pack.

    1. Click on the Start button, go to Settings > Time & Language > Region &
      language.
    2. Click on Add a Language >Select the Language (Japanese).
    3. Once added, click on Options button, and select Add Keyboards to select Japanese keyboard.
    Hope this helps.

    Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Dec 30, 2019
    #2
  3. TokyoMike Win User
    Switching Japanese Windows with English menus


    Yes, I do mean those keys. I tried just switching to Japanese keyboard, as you suggested, but those keys didn't work. Also, the selection key is normally the spacebar in Japan but I could only get IME to work with the Tab key (for those who aren't familiar with Japanese typing: you type in Roman characters, then press a selection key and it steps you through a list of options for the word you are typing in Japanese characters). Did you get the special keys to work as they do in native Japanese mode?

    It may well be that I was missing something, although I did try every option I could think of. In any event, as I said, I gave in and now have Japanese Windows running with English menus and everything seems to be working perfectly.
    Thanks,

    Mike
     
    TokyoMike, Dec 30, 2019
    #3
  4. Get help screen dispalys Japanese

    Japanese IME

    Hi Miru,

    Thank you for writing to Microsoft Community Forums

    1. Have you recently made any changes on the device?
    2. What is the version of Windows 10 that you are using?

      You may try the below suggested steps.
    Method 1. Remove the language pack

    Step 1. Select the Start button, go to
    Settings > Time & Language > Region & language.

    Step 2. Select the preferred language pack > Click on Remove.

    Method 2: Re-adding the Language pack

    Step 1. Select the Start button, go to
    Settings > Time & Language > Region & language.

    Step 2: Click on Add a Language >Select the
    Language (Japanese).

    Step 3: Click on Set as default.
    The default language will be the first language in your language list.

    Step 4: If you click on Options button, you will see the following panel open up. Here you can download
    Language packs and add Keyboards and check the working of Japanese IME.

    Method 3: Restore from a System restore point

    You may refer the section
    Restore from a System restore point
    ,

    if the method 1 fails.

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Dec 30, 2019
    #4
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Get help screen dispalys Japanese

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