Windows 10: Getting a CD name on media player.

I'm trying to rip cd's on to my laptop but everything shows as "unknown album". If I try to use the "find album info" function, I get an error message saying this page can't be displayed. Is there a problem or is it not possible to add this info automatically anymore?

I also have a problem whereby my music player shows an album as being there when connected to the laptop yet when searching through the library on the player itself the album is not there.

Thanks

:)

 

Unable to burn audio cd in Windows Media Player

Hello,

I realize the inconvenience you are experiencing with Windows media player. I will certainly help you.

I suggest you to follow the methods below and check if it helps:

Method 1: Troubleshooting.

Step 1: Run Windows Media player
troubleshooter by following the steps below, and check if the issue is resolved.

• Type Troubleshooting in the search bar next to
  Start icon, and select the top most search result.
• Click on View all option from the left side panel of the window,
  
• Select Windows Media Player DVD from the listed options, click on
  Advanced option, and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.
• Close the window and check if the changes are effective.

Method 2: If the issue persist, I suggest you to disable and enable the Windows media player by following the steps below:

• Press Windows icon key on the keyboard, type
  Windows Media Player, right click on the top most search result and select
  Uninstall option.
• From the window, click on Turn Windows feature on or off.
• Expand the Media Features option from the window, and uncheck the
  Windows Media Player.
• Follow the steps from ‘a’ to ‘c’, except check the Windows Media Player option and check if the issue is resolved.

As a reference, click on the link below about Burn a CD or DVD in Windows Media Player:

http://windows.microsoft.com/en-gb/windows/burn-cd-dvd-media-player#1TC=windows-10

Let us know the results. We will be glad to assist you further.

Thank you.

 

Cannot rip a whole cd to windows media player

Hello Dale,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue burning CD’s using Windows Media Player on the system.

I certainly understand your concern and will try my best to help you.

In order to understand the issue more clearly, I would request you to kindly provide me with the following information.

• Are you getting any error message? If yes, what is the exact error message?

There is a possibility that this issue could be due to corrupt Media Player settings or due to the Windows Media Player burning disc speed is high.

I would suggest you to try the following methods and check if it helps.

Method 1:

Please follow the steps given below to change the settings in Windows Media Player.

• Open Windows Media Player.
• In the Player Library, click the Burn tab.
• Click the Burn options button.
• Then click on more burn options.
• Please make the following changes:

Burn CD without gaps. Select this check box if you don't want two-second gaps between each song on audio CDs that you burn.

If the issue still persists, follow method 2.

Method 2:

Run inbuilt Windows Media Player Settings troubleshooter and check if it works.
Please follow the steps given below.

• Press Windows + W keys on your keyboard to get the search option.
• Type Troubleshooting and click
  Troubleshooting.
• Now click on view all option.
• Click on Windows Media Player Settings and follow the prompts to run the troubleshooter.

If the issue still persists, follow method 3.

Method 3:

I would suggest you to uninstall then re-install Windows Media Player and then check if this fixes the issue.

Step 1:

Follow these steps to uninstall Windows Media Player:

a) Press “Windows key + W”.

b) Type “Turn Windows Features on or off” without quotes in the search box and hit enter.

c) Expand “Media Features” option.

d) Un-check “Media Player”.

e) Restart the computer.

Step 2:

Follow these steps to re-install Windows Media Player:

a) Press “Windows key + W”.

b) Type “Turn Windows Features on or off” without quotes in the search box and hit enter.

c) Expand “Media Features” option.

d) Make a check mark next to “Media Player”.

e) Restart the computer.

For reference:

Please refer to the article given below and check if it helps.

Burn a CD or DVD in Windows Media Player

http://windows.microsoft.com/en-IN/windows-8/burn-cd-or-dvd-media-player

All the above steps holds good for Windows 10 as well.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

MEDIA PLAYER- unable to play or rip cd's

Hi Christine,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with the issue.

• Did you check if you are able to play using other CD'S?
• What is the exact error message or code you receive when you try to play the cd or try to Rip?

For now let's try the below steps and check if it helps:

Method 1:

I suggest you to check if the rip settings are set correctly as mentioned in this article:

http://windows.microsoft.com/en-US/windows-8/change-settings-for-ripping-music

Method 2:

I suggest you to uninstall and reinstall the Windows Media player and check if the issue persists. Refer to these steps to uninstall and reinstall Windows Media player:

• Press Window key + F, select “Settings’ tab below the search box.
• Type “Turn Windows features ON or OFF” and click on the tile with the same name.
• Now, expand the “Media features” and uncheck the box against “Windows Media player”.
• Restart the computer.
• Now follow the same steps and check the box against “Windows Media player” and
  restart the computer to reinstall.
• Check if the issue persists.

Hope it helps. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.