Windows 10: Getting a WIndows error when trying to install a Sage 50 update

Hi


When attempting to update Sage 50 on my windows 10 laptop I am getting this error





Sage have told me it is a windows error so I have searched online and tried sfc /scannow and DSIM with no luck.


Any advice here?


Thanks.

:)

 

Sage Line 50 Cloud V25

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to complete the update that came through Sage Line 50 Cloud V25.



We will surely look into this issue and in order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the make and the model number of the computer?
  
• Which build version of Windows 10 are you using?
  
• Which version of Microsoft Office is installed on the computer?
  
• Which Sage Account are you using?
  
• Are you getting any error code or error message, while trying to perform an update?
  
• Is your system connected to domain?

I would suggest you to check the Sage article:

System requirements for Sage Accounts
and check if the system is meeting the requirements or not.

I’d also suggest you to refer this article on Download and install Sage 50 Accounts
v25 and try the suggestions.



Please get back with the details, in order to assist you further.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

sage 50

Hello Lisa, I’m Virginia & I will be offering advice on how to fix your problem.

Is the 2018 update to the Sage 50 software? Did you install it over the previous version? If the answer is yes to both then it may be that there’s some leftover registry entries from the older version, you could try uninstalling Sage 50 with Revo uninstaller
which will clean the leftovers & then you can reinstall Sage 50.

This what Sage’s support says:

These are supported under Windows 10:

Sage 50 Accounts v23

Sage 50 Accounts v22

Sage 50 Accounts v21

Sage 50 Accounts v20

Sage 50 Accounts v19

Existing installations of Sage 50 Accounts

If you have Sage 50 Accounts 2013 (v19) or above installed on your computer and you upgrade to Windows 10, your software is still supported. However, if you have any issues you may need to reinstall your software.

Sage 50 Accounts 2012 (v18) and below is not supported on Windows 10.

I hope this solves your problem.

 

Sage 50 Installation Error

I have a new Windows 10 PC and I am downloading sage 50 accounts and have the following error message:

Microsoft .NET 3.5 windows Feature returned code 0x80071A91

Sage have informed us this is a common problem and suggested we contact microsoft.

I have searched and followed several links but non have resolved problem.

Advise gratefully received