Windows 10: Getting blue screen of death: (after trying to install some new drivers from 'driver easy'...

Discus and support Getting blue screen of death: (after trying to install some new drivers from 'driver easy'... in Windows 10 Ask Insider to solve the problem; [ATTACH] submitted by /u/LowIQ-HighPing [link] [comments]... Discussion in 'Windows 10 Ask Insider' started by /u/LowIQ-HighPing, Jan 13, 2021 at 8:22 AM.

  1. Getting blue screen of death: (after trying to install some new drivers from 'driver easy'...

    /u/LowIQ-HighPing, Jan 13, 2021 at 8:22 AM
    #1

  2. Blue screen of death when installing driver

    I was installing drivers on my new pc i just got done building. I am running the free version of windows 10 pro. When i got to the graphic card (GTX 1060 6GB) i was installing drivers and then i got the blue screen of death. Could it just be because i was
    installing drivers that caused it?

    ***Post moved by the moderator to the appropriate forum category.***
     
    AppleCidar01, Jan 13, 2021 at 8:28 AM
    #2
  3. Nikhar_K Win User
    Blue screen error: APC_INDEX_MISMATCH when trying to install Audio driver

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you get a Blue Screen error with “APC_INDEX_MISMATCH” when trying to install Audio drivers. I’ll certainly help you with this.



    However, please let us know:



    • Are you aware of any changes made to the computer recently?
    • Which build version of Windows 10 are you using currently? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.
    • What is the make and model of the computer?


    An incompatible system driver causes the Blue screen error APC_INDEX_MISMATCH. For more information see

    Bug Check 0x1: APC_INDEX_MISMATCH
    .



    I would suggest you to refer the troubleshooting steps mentioned in the article

    Troubleshoot blue screen errors
    and check if that helps.



    However, I would also suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
    C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
  4. Getting blue screen of death: (after trying to install some new drivers from 'driver easy'...

    Blue Screen of Death

    Hi Kevin,

    I am sorry to know that you are getting Blue screen errors.

    Along with the suggestion provided by ZigZag, try the steps below.

    If you see the blue screen only after sign-in
    and you can see a mouse cursor:

    • While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager.
    • If it becomes visible, try finding LockAppHost.exe on the Details tab and ending the task.
    • If this resolves the blue screen, use corruption resolution steps (dism, then sfc), and run the all apps PowerShell command.
    powershell

    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Use the System File Checker tool to repair missing or corrupted system files:

    http://support.microsoft.com/kb/929833

    Fix Windows corruption errors by using the DISM or System Update Readiness tool:

    https://support.microsoft.com/kb/947821?wa=wsignin1.0

    To uninstall a driver refer the steps below.


    • Press Windows Logo Key+X. Click On
      Device Manager.

    • Then find the driver that you are trying to uninstall and right-click on it to
      Uninstall.

    • Follow onscreen instructions to uninstall it.
     
    Kalpana Shankarappa, Jan 13, 2021 at 8:28 AM
    #4
Thema:

Getting blue screen of death: (after trying to install some new drivers from 'driver easy'...

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