Windows 10: Getting Bluescreens/Blackscreens into restarts - Graphics freeze up beforehand

Discus and support Getting Bluescreens/Blackscreens into restarts - Graphics freeze up beforehand in Windows 10 Software and Apps to solve the problem; If I'm gaming or editing my PC tends to freeze for a moment then either Blackscreen or Bluescreen into restarting. The log file is below for the last 2... Discussion in 'Windows 10 Software and Apps' started by AryanRJ, Nov 7, 2024.

  1. AryanRJ Win User

    Getting Bluescreens/Blackscreens into restarts - Graphics freeze up beforehand


    If I'm gaming or editing my PC tends to freeze for a moment then either Blackscreen or Bluescreen into restarting. The log file is below for the last 2 saved.https://drive.google.com/drive/folders/1ZSPlddx4DkPGvIc7sHPNMt2fcwhU3VuW?usp=drive_link

    :)
     
    AryanRJ, Nov 7, 2024
    #1

  2. Blackscreen - Auto-Restart

    Thank you for the suggested 'fixes'. I'll try them after I try Google's Chrome browser. I'm told it's more suited to a desktop environment than the Microsoft EDGE browser (more suited to Tablet use). I don't know if it's related to the "BlackScreen Auto-Restart"
    problem, but hopefully it will reduce/eliminate the "Can't Reach This Page" message which I frequently get using EDGE [I tried restarting my modem and router, as well as clearing browsing history, but the problem persists with EDGE.
     
    RalphHosmer, Nov 7, 2024
    #2
  3. When starting Battlefield, i get blackscreen and it disappeares.

    Hello Harun,

    Thank you for posting your query in Microsoft Community.

    We understand that you receive a black screen when trying to play battlefield 2 in Windows 10. We will assist you with this issue.

    • Is the issue persists to only this particular game or with other games as well?
    • Have you installed all pending Windows Updates?

    This issue might have occurred due to faulty or corrupted display drivers. Let's try the below steps and check if it helps:

    Step 1: I would suggest you to update your graphic card drivers and check if it helps.

    You can update drivers from the Device Manager.

      • Right click on Start button and click on Device manager.
      • Select Display adapter and expand it.
      • Right click on the device and select Update driver.


    Step 2: Further if the issue persists, try to uninstall and reinstall Graphic drivers.

    1. Press
    Windows key + R key.

    2.Type
    devmgmt.msc and press Enter.

    3.In device manager go to
    Display adapter.

    4. Right click and
    uninstall.

    After you uninstall the drives, I suggest you to reinstall the latest drivers from the manufacturing website and check.


    Let us know the status of the issue. We will be glad to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Nov 7, 2024
    #3
  4. Getting Bluescreens/Blackscreens into restarts - Graphics freeze up beforehand

    bluescreen

    Hi,

    Thank you for writing to Microsoft Community.

    I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

    1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
    2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
    3. Are there any external devices connected to your computer?

    The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

    Refer the article Update drivers in Windows 10 on how to update Graphic card
    and Network drivers.

    You may also refer the article Troubleshoot blue screen errors
    for additional troubleshooting steps to fix the issue.

    You can reply to this post if you need further assistance

    Hope it helps.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Nov 7, 2024
    #4
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Getting Bluescreens/Blackscreens into restarts - Graphics freeze up beforehand

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