Windows 10: Getting BSOD when I try to install Logitech Gaming Software. Error Code: LGBusEnum.sys

Hi everyone,


As the title of my problem states I am getting the BSOD whenever I try to download the Logitech Gaming Software, I have contacted Logitech customer support directly and went through all their suggested tips to no avail. The tech support suggested I contact Microsoft to try and resolve my problem.


I am trying to download the LGS software to make full use of my Logitech G930 headset as without the software my headset has a lot of problems that would otherwise be fixed in the LGS. I have updated all my drivers and uninstalled/reinstalled multiple times to just get a BSOD everytime. I have tried using my headset and installing LGS on a different computer with no issues whatsoever. Any suggests would be appreciated.

:)

 

Logitech Gaming Software Update 8.70

Lets you customize functions on Logitech gaming mice, keyboards, and headsets.

• Software Version: 8.70.315
• Post Date: Jul 08, 2015
• OS: Windows 8, Windows 7, Windows Vista
• File Size: 82.6 MB

Logitech Gaming Software lets you customize Logitech G gaming mice, keyboards and headsets.

Logitech Gaming Software includes third party software components, libraries, and frameworks, including, but not limited to, the third party software listed below.
These included third party software components provide key functionality to Logitech Gaming Software and are included in the software installation package.

• Digia QT - Application and User Interface Framework
• Microsoft Runtime Libraries - Application and Hardware Support
• Apple Bonjour - Network Discovery Support for Logitech Arx Control



Updated Description:

• Added support for the G29 Driving Force Racing Wheel
• Added support for the G920 Driving Force Racing Wheel
• Improved connectivity to the Logitech Arx Control app - version 1.2 of the Arx Control required
• Removed Apple Bonjour requirement for the Arx Control app
• ARX SDK bug fixes
• Updated LED Illumination SDK to support Per Key Illumination for the G910 - see gaming.logitech.com/developers for details
• Bug fix for LGS hang with G502 mouse
• New profiles added: Assetto Corso, Gas Guzzlers Extreme, Grand Theft Auto V, iRacing, Project CARS, Rust, The Witcher 3: Wild Hunt

http://support.logitech.com/software/gaming-software

 

BSOD while using the internet. error (L1C63x64.sys)


Hi trainman81,

Welcome to the 10forums.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window


AVG is trying to request data from the internet, which is why the network driver is marked as the cause.
Code:

Code:

*** WARNING: Unable to verify timestamp for L1C63x64.sys *** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys 0: kd> lmvm L1C63x64 start             end                 module name fffff801`89700000 fffff801`89722000   L1C63x64 T (no symbols)                Loaded symbol image file: L1C63x64.sys     Image path: \SystemRoot\System32\drivers\L1C63x64.sys     Image name: L1C63x64.sys     Timestamp:        Mon Apr 01 05:15:17 2013 (5158FBC5)     CheckSum:         000245C4     ImageSize:        00022000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

AVG drivers that have been flagged
Code:

Code:

*** WARNING: Unable to verify timestamp for avgwfpa.sys *** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys *** WARNING: Unable to verify timestamp for avgfwd6a.sys *** ERROR: Module load completed but symbols could not be loaded for avgfwd6a.sys

Please uninstall AVG and see if it helps
Uninstall AVG | AVG
It is further recommended to check your Qualcomm network driver for updates, its driver is not supported for Windows 10.
Driver Reference Table - L1C63x64.sys

 

Logitech Gaming Software Update 8.70

Thanks! This LGS they started a couple years ago is simple, and very nice, while not being hugely bloated. It's one of the few pieces of hardware-related software I like.