Windows 10: Getting BSOD

Discus and support Getting BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; I keep getting BSOD and I do not know how to fix it. I got this information of the application WhoCrashed. System Information local Computer... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by MichaBasta, Apr 8, 2021.

  1. Getting BSOD


    I keep getting BSOD and I do not know how to fix it.

    I got this information of the application WhoCrashed.


    System Information local



    [COLOR=rgba17, 17, 17, 1]Computer name: DESKTOP-JFR2MPG
    Windows version: Windows 10, 10.0, version 2009, build: 19042
    Windows dir: C:\windows
    Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., B85M-G PLUS/USB 3.1
    CPU: GenuineIntel IntelR CoreTM i5-4670K CPU @ 3.40GHz 8664, level: 6
    4 logical processors, active mask: 15
    RAM: 17111781376 bytes 15,9GB

    [/COLOR]



    Crash Dump Analysis



    [COLOR=rgba17, 17, 17, 1]Crash dumps are enabled on your computer. [/COLOR]

    [COLOR=rgba17, 17, 17, 1]Crash dump directories: [/COLOR]
    [COLOR=rgba17, 17, 17, 1]C:\windows[/COLOR]
    [COLOR=rgba17, 17, 17, 1]C:\windows\Minidump[/COLOR]

    [COLOR=rgba17, 17, 17, 1]On Mon 29-3-2021 13:49:39 your computer crashed or a problem was reported
    crash dump file: C:\windows\Minidump\032921-7437-01.dmp
    This was probably caused by the following module: [COLOR=rgba17, 17, 17, 1]ntoskrnl.exe[/COLOR] nt+0x3F5C50
    Bugcheck code: 0x9C 0x80000001, 0xFFFFC201F99C6B10, 0x0, 0x0
    Error: [COLOR=rgba17, 17, 17, 1]MACHINE_CHECK_EXCEPTION[/COLOR]
    file path: C:\windows\system32\ntoskrnl.exe
    product: [COLOR=rgba17, 17, 17, 1]Microsoft® Windows® Operating System[/COLOR]
    company: [COLOR=rgba17, 17, 17, 1]Microsoft Corporation[/COLOR]
    description: NT Kernel & System
    Bug check description: This bug check indicates that a fatal machine check exception has occurred.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    [/COLOR]

    [COLOR=rgba17, 17, 17, 1]On Mon 29-3-2021 13:49:39 your computer crashed or a problem was reported
    crash dump file: C:\windows\MEMORY.DMP
    This was probably caused by the following module: [COLOR=rgba17, 17, 17, 1]intelppm.sys[/COLOR] intelppm+0x138F
    Bugcheck code: 0x9C 0x80000001, 0xFFFFC201F99C6B10, 0x0, 0x0
    Error: [COLOR=rgba17, 17, 17, 1]MACHINE_CHECK_EXCEPTION[/COLOR]
    file path: C:\windows\system32\drivers\intelppm.sys
    product: [COLOR=rgba17, 17, 17, 1]Microsoft® Windows® Operating System[/COLOR]
    company: [COLOR=rgba17, 17, 17, 1]Microsoft Corporation[/COLOR]
    description: Processor Device Driver
    Bug check description: This bug check indicates that a fatal machine check exception has occurred.
    The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

    [/COLOR]

    [COLOR=rgba17, 17, 17, 1]On Mon 15-3-2021 10:16:44 your computer crashed or a problem was reported
    crash dump file: C:\windows\Minidump\031521-16609-01.dmp
    This was probably caused by the following module: [COLOR=rgba17, 17, 17, 1]amdkmdag.sys[/COLOR] 0xFFFFF80573B874FB
    Bugcheck code: 0x3B 0xC0000005, 0xFFFFF80573B874FB, 0xFFFFF689AA9372D0, 0x0
    Error: [COLOR=rgba17, 17, 17, 1]SYSTEM_SERVICE_EXCEPTION[/COLOR]
    file path: C:\windows\System32\DriverStore\FileRepository\u0365573.inf_amd64_a1e6ef6331086c90\B365567\amdkmdag.sys
    product: [COLOR=rgba17, 17, 17, 1]ATI Radeon Family[/COLOR]
    company: [COLOR=rgba17, 17, 17, 1]Advanced Micro Devices, Inc.[/COLOR]
    description: ATI Radeon Kernel Mode Driver
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdkmdag.sys ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc..
    Google query: [COLOR=rgba17, 17, 17, 1]amdkmdag.sys Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION[/COLOR]

    [/COLOR]




    Conclusion



    [COLOR=rgba17, 17, 17, 1]3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    [COLOR=rgba17, 17, 17, 1]amdkmdag.sys ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.[/COLOR]

    If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


    Read the topic general suggestions for troubleshooting system crashes for more information.

    Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
    [/COLOR]
    I hope someone can help me.

    :)
     
    MichaBasta, Apr 8, 2021
    #1

  2. Getting BSOD 0x124 error

    Ignore what everone said here.

    0x124 BSOD is usually related to VCCIO (VTT), run Prime95 version 26.6 with custom sizes of 512K to 640K with 50% of your memory for at least 8 hours.

    If you get a 0x124 BSOD, increase VCCIO voltage by small steps, run Prime95 again until your stable.

    If you pass Prime95 512K to 640K without a BSOD, then its Vcore too low. I'd suggest running IntelBurnTest with 80% of your memory to verify stability (8 to 12 hours).

    Oh, and yeah, if this problem appeared all of the sudden, the reason is CPU degradation, you can prevent it by enabling C-States or adjust your overclock to use lower voltages.
     
    Regeneration, Apr 8, 2021
    #2
  3. Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Apr 8, 2021
    #3
  4. Getting BSOD

    Cheap Photo box that will get the job done

    WEll i took on this project for PP hes a hardware reviewer and wants to get the professional looking pics for the Pc parts

    Materials:
    • Big cardboard box
    • a razor
    • white material 3 yards
    • cone lights
    • stapler
    • medical tape
    • pvc pipe about 6 inches longer than your box
    • white paint any cheap finger paint would work
    the project I'm guessing will cost me $30 if it works out properly
    I will post pictures and step by step as i do it
     
    MomentoMoir, Apr 8, 2021
    #4
Thema:

Getting BSOD

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