Windows 10: Getting multiple BSoD over past days, despite my efforts to update all my drivers

Discus and support Getting multiple BSoD over past days, despite my efforts to update all my drivers in Windows 10 BSOD Crashes and Debugging to solve the problem; I installed Windows 10 on my new PC less than a week ago, and it seemed to work fine, besides a couple of instances of screen freezing early on,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Telumen, Jul 23, 2021.

  1. Telumen Win User

    Getting multiple BSoD over past days, despite my efforts to update all my drivers


    I installed Windows 10 on my new PC less than a week ago, and it seemed to work fine, besides a couple of instances of screen freezing early on, however, soon I started getting BSoD - at first error message read as 'apc_index_mismatch', then it got replaced by DPC_Watchdog_Violation, and once got PAGE_FAULT_IN_NONPAGED_AREA.I tried googling common causes for these -reading articles, it seemed that my drivers must be behind this - thus I proceeded to check for driver updates, and updated my BIOS too. However, none of that helped.I tried to do a reverse - and backrolled my nvidia drivers, but th

    :)
     
    Telumen, Jul 23, 2021
    #1

  2. Various BSOD Errors Help

    Hey all,

    I've received multiple BSOD errors the past 2 days after rebuilding my PC. I've been trying to figure out the issue.

    These are the few BSOD messages I remember seeing:

    • DPC_WATCHDOG_VIOLATION (multiple times)
    • CRITICAL_PROCESS_DIED (one time)
    • IRQL_NOT_LESS_OR_EQUAL (one time)
    • WHEA_UNCORRECTABLE_ERROR (multiple times)
    Here's a link to the dmp files and system information: WindowsIssue

    Steps I've taken:

    • fully updated drivers
    • applied all Windows updates
    • Removed unnecessary hardware
    • Monitored CPU/GPU temps (log file on temps during last crash in share)
    Any help would be appreciated.
     
    brando8924, Jul 23, 2021
    #2
  3. alexsubri Win User
    BSOD- atikmpag.sys

    This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:
    • Drivesweeper all drivers & in Safe Mode
    • Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
    • After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers
    Getting multiple BSoD over past days, despite my efforts to update all my drivers [​IMG]


    Once your done, restart the PC and then try installing the latest drivers.


    I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

    Best of luck! *Toast :toast:
     
    alexsubri, Jul 23, 2021
    #3
  4. Getting multiple BSoD over past days, despite my efforts to update all my drivers

    Multiple Different BSOD Error Codes over the Past Six Days

    My surface pro has been crashing multiple times a day for the last six days, mainly while I was browsing but I’ve occasionally gotten BSOD errors while doing offline tasks.

    Please take a look at my crash logs file and system logs below and let me know if you need any more information.
    I tried to troubleshoot it myself (see steps below) but I haven’t been able to solve the issue yet and I worry that the frequent crashes are damaging my computer.
    Note that my crash logs only include information from the past few days because resetting my pc deleted the crash data and I did not think to save it before resetting.

    Crash logs:
    https://1drv.ms/u/s!Atcsyd4xFCDtzlRvF_WG5nrIYvnN?e=XNUIKc


    System logs:
    https://1drv.ms/u/s!Atcsyd4xFCDtzltNezOQvXNkQvdx?e=EW9IzV


    list of attempted solutions

    reset pc multiple times

    paused updates, apparently new windows 10 update KB4556799 was causing STOP errors for some windows 10 users

    Ran SFC and DISM and restarted, they did not find any problems

    ran windows memory diagnostic tool multiple times to see if it was a RAM problem

    tried uninstalling mcafee security

    ran wireless network report/wlanreport, times and frequency of connection errors did not line up with bsod errors

    did discover that my BIOS is out of date BIOS Date:04/18/2019, BIOS Version:234.2706.768

    attempting to update windows even though the recent update is causing problems for others, but uninstalling recent updates did not seem to help anyway

    ran DISM again because it would not let me delete the recent update KB4556799, "an error has occurred. not all of the updates were successfully uninstalled"

    failed to uninstall KB4556799 update in safe mode, failed to uninstall update in command prompt, failed to uninstall update at boot with advanced options

    reset computer again, received a blue screen error before i could sign into computer, after it restarted i was able to sign in, the KB4556799 update was gone but later that day I continued to have problems

    ran windows driver verifier to troubleshoot driver issues on nonwindows drivers

    downloaded and ran WhoCrashed and HD Tune to see if they could detect the problem,

    WhoCrashed had inconsistent results, sometimes stating that it could not possibly be a software problem and sometimes saying it was definitely a hardware problem, and pointed out a few modules that were causing crashes including
    ntdll.sys, ntoskrnl.exe, and wdf01000.sys

    HD Tune did not seem to find any problems with my hard drive (I ran an error scan and benchmark test)

    different error codes and "what failed" drivers I've gotten over the past six days:

    KMODE_EXCEPTION_NOT_HANDLED

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (What failed: Ntfs.sys, dxgmms2.sys, Wdf01000.sys, mrvlpcie8897.sys)

    MEMORY_MANAGEMENT

    REFERENCE_BY_POINTER

    IRQL_NOT_LESS_OR_EQUAL

    BAD_OBJECT_HEADER

    DPC_WATCHDOG_VIOLATION

    CRITICAL_STRUCTURE_CORRUPTION

    KERNAL_MODE_HEAP_CORRUPTION

    FAULTY_HARDWARE_CORRUPTED_PAGE
     
    MadelinePeterson, Jul 23, 2021
    #4
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Getting multiple BSoD over past days, despite my efforts to update all my drivers

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