Windows 10: Getting "need WIA driver" message.

Discus and support Getting "need WIA driver" message. in Windows 10 Drivers and Hardware to solve the problem; Downloaded all software for printer, still not able to print. Checked drivers, all on Auto and working. Tried restarting all devices and reloading... Discussion in 'Windows 10 Drivers and Hardware' started by RRAtl, Oct 12, 2018.

  1. RRAtl Win User

    Getting "need WIA driver" message.


    Downloaded all software for printer, still not able to print. Checked drivers, all on Auto and working. Tried restarting all devices and reloading software with same results. Any suggestions? Device is HP Officejet 4650. Wireless connection.

    :)
     
    RRAtl, Oct 12, 2018
    #1

  2. WIA Driver error Mesage

    My scanner has stopped working and I'm getting an error message about WIA driver. It was fine a couple of days ago.

    I have followed the following instructions, but still not working; same error message.

    "Check if the service is running by following the steps below:



    • Press Windows logo key on the keyboard, type Services and select the top most search result.
    • Locate Windows Image Acquisition services and check if the
      status shows running in the window.
    • If the status space is empty, it means the service is not running. I suggest you to start the service by highlighting the service and clicking on the
      Start service icon located on the menu bar at the top of the window.
    • Close the window and check if the changes are effective"
     
    DebbieMiddlemass, Oct 12, 2018
    #2
  3. Can no longer scan from scanner-WIA driver..

    Hi,

    This error can be caused by an outdated driver. To properly instruct you on how to resolve the issue, we'd like to ask a few questions:

    • Were there any changes made to your computer settings prior to this issue?
    • What are the exact error messages that you're getting about resetting WIA driver?
    • What are the troubleshooting steps that you've tried so far?

    A driver is a program that controls a device that is installed to your computer. Having an outdated driver causes functionality issues due to incompatibility. As your initial troubleshooting steps, we suggest that you update your drivers using the instructions
    on this
    link
    .

    We look forward to your response.

    Thank you.
     
    Angela Pun, Oct 12, 2018
    #3
  4. Eric Ber Win User

    Getting "need WIA driver" message.

    wia driver

    Hi Jan,

    An outdated scanner driver is one of the possible reasons why your scanner needs a WIA driver in Windows 10. For us to assist you better, kindly answer the questions below:

    • Have you made any changes to your computer prior to this issue?
    • What troubleshooting steps have you done so far?
    • Which version and OS build number of Windows 10 is currently installed? To check, press the
      Windows key, type winver, and press the
      Enter
      key.
    • Do you have a third-party security software installed?

    Meanwhile, I would suggest that you download and install the latest scanner driver from the manufacturer's website of your device. You can follow the steps in this

    Forum Article
    that was provided by Andre Da Costa and go to the section,
    How to find and download drivers from the manufacturers website.

    We'll be looking forward to your reply.
     
    Eric Ber, Oct 12, 2018
    #4
Thema:

Getting "need WIA driver" message.

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