Windows 10: Getting random BSOD from time to time.

Discus and support Getting random BSOD from time to time. in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello. I've been getting random BSOD lately, for the past couple months. They happen scarce and rare, when I'm just sitting on desktop or gaming. A few... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by H4wkeye., Nov 20, 2018.

  1. H4wkeye. Win User

    Getting random BSOD from time to time.


    Hello. I've been getting random BSOD lately, for the past couple months. They happen scarce and rare, when I'm just sitting on desktop or gaming. A few days ago I upgraded some of my hardware (CPU, Motherboard, RAM) the PSU/GPU are still the old ones. I then did a fresh Windows reinstall. Over the next few days I've been installing some stuff, like HW Monitor etc. but after some time, I still got a few BSOD. I've attached the minidump file below.

    I ran Prime 95, Memtest86, Furmark and Heaven and they all did fine and didn't crash.



    Windows 8 Kernel Version 17763 MP (12 procs) Free x64



    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 17763.1.amd64fre.rs5_release.180914-1434
    Machine Name:
    Kernel base = 0xfffff801`47214000 PsLoadedModuleList = 0xfffff801`47633990
    Debug session time: Tue Nov 20 08:46:56.087 2018 (UTC - 5:00)
    System Uptime: 0 days 0:19:41.769
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: ffffca88b8caa150, memory referenced
    Arg2: 00000000000000ff, IRQL
    Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff801473c8201, address which referenced memory

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    READ_ADDRESS: unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPagedPoolEnd
    unable to get nt!MmNonPagedPoolStart
    unable to get nt!MmSizeOfNonPagedPoolInBytes
    ffffca88b8caa150

    CURRENT_IRQL: 0

    FAULTING_IP:
    nt!KiIsrLinkage+2e0
    fffff801`473c8201 488b4650 mov rax,qword ptr [rsi+50h]

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    BUGCHECK_STR: AV

    PROCESS_NAME: System

    TRAP_FRAME: fffffe8ea0a53940 -- (.trap 0xfffffe8ea0a53940)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=00000000000000d1 rbx=0000000000000000 rcx=0000000000000002
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff801473c8201 rsp=fffffe8ea0a53ad0 rbp=fffffe8ea0a53b50
    r8=0000000000000008 r9=0000000000000000 r10=fffff80154411980
    r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up di ng nz na po nc
    nt!KiIsrLinkage+0x2e0:
    fffff801`473c8201 488b4650 mov rax,qword ptr [rsi+50h] ds:00000000`00000050=????????????????
    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff801473d6869 to fffff801473c5040

    STACK_TEXT:
    fffffe8e`a0a537f8 fffff801`473d6869 : 00000000`0000000a ffffca88`b8caa150 00000000`000000ff 00000000`00000000 : nt!KeBugCheckEx
    fffffe8e`a0a53800 fffff801`473d2c8e : 00000004`171e9100 00000002`00000001 00000000`00000000 ffffca88`c1bd4050 : nt!KiBugCheckDispatch+0x69
    fffffe8e`a0a53940 fffff801`473c8201 : 00000000`00000001 00000000`00000000 fffffe8e`a0a53c00 00000000`00000001 : nt!KiPageFault+0x44e
    fffffe8e`a0a53ad0 fffff801`473c8a32 : ffffffff`00000000 ffffa100`171e9180 ffffa100`171f9300 ffffca88`c29e0080 : nt!KiIsrLinkage+0x2e0
    fffffe8e`a0a53c60 00000000`00000000 : fffffe8e`a0a54000 fffffe8e`a0a4e000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x32


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!KiIsrLinkage+2e0
    fffff801`473c8201 488b4650 mov rax,qword ptr [rsi+50h]

    SYMBOL_STACK_INDEX: 3

    SYMBOL_NAME: nt!KiIsrLinkage+2e0

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 3eeaaca9

    FAILURE_BUCKET_ID: X64_AV_nt!KiIsrLinkage+2e0

    BUCKET_ID: OLD_IMAGE_ntkrnlmp.exe
    Followup: MachineOwner


    SECOND DUMP FILE


    Windows 8 Kernel Version 17763 MP (12 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 17763.1.amd64fre.rs5_release.180914-1434
    Machine Name:
    Kernel base = 0xfffff807`70a03000 PsLoadedModuleList = 0xfffff807`70e22990
    Debug session time: Tue Nov 20 09:19:06.375 2018 (UTC - 5:00)
    System Uptime: 0 days 0:01:35.062
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in an
    MP system within the allocated interval. This indicates that the specified
    processor is hung and not processing interrupts.
    Arguments:
    Arg1: 0000000000000010, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: ffffad005825e180, The PRCB address of the hung processor.
    Arg4: 0000000000000001, 0.

    Debugging Details:
    ------------------


    BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_c_PROC

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: System

    CURRENT_IRQL: d

    STACK_TEXT:
    fffff807`744afba8 fffff807`70c067da : 00000000`00000101 00000000`00000010 00000000`00000000 ffffad00`5825e180 : nt!KeBugCheckEx
    fffff807`744afbb0 fffff807`70a7bf84 : 00000000`00000000 00000000`00000000 00000000`000017c4 fffff807`6fbcb180 : nt!KeAccumulateTicks+0x18771a
    fffff807`744afc10 fffff807`713f5332 : 00000000`00000000 fffff807`71459b00 fffff807`744a1690 00000000`00000000 : nt!KeClockInterruptNotify+0x604
    fffff807`744aff30 fffff807`70ae6a15 : 00000000`38cbf820 fffff807`7145c7e0 fffff807`7145c890 fffff807`6fbcb180 : hal!HalpTimerClockInterrupt+0xf2
    fffff807`744aff60 fffff807`70bb5a3a : fffff807`744a1690 fffff807`7145c7e0 ffff878f`a1695100 fffff807`7145c7e0 : nt!KiCallInterruptServiceRoutine+0xa5
    fffff807`744affb0 fffff807`70bb5f87 : 00000000`00000008 fffff807`744a1690 fffff807`7145c7e0 fffff806`9a5a689b : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
    fffff807`744a1610 fffff807`7140b3ff : fffff807`70b84026 00000000`00000000 ffff878f`a1695100 fffff807`6fbcb180 : nt!KiInterruptDispatchNoLockNoEtw+0x37
    fffff807`744a17a8 fffff807`70b84026 : 00000000`00000000 ffff878f`a1695100 fffff807`6fbcb180 ffff878f`a1695010 : hal!HalProcessorIdle+0xf
    fffff807`744a17b0 fffff807`70a7dd4b : 00000000`00000000 00000000`00989680 00000000`00000000 00000000`0000000d : nt!PpmIdleDefaultExecute+0x16
    fffff807`744a17e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PpmIdleExecuteTransition+0x6bb


    STACK_COMMAND: kb

    SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME: Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_c_PROC_ANALYSIS_INCONCLUSIVE

    BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_c_PROC_ANALYSIS_INCONCLUSIVE

    :)
     
    H4wkeye., Nov 20, 2018
    #1
  2. evanv13 Win User

    BSOD at random times doing random things.


    Hi,
    I am getting BSODs at random times, while doing different things each time. Been getting them for 5 days trying to narrow down what could be causing it. Searching lead me here. I did the posting instructions. Also did sfc/scannow 2 times that was suggested on another post. After the scannow both times it told me there were corrupt files that it couldnt fix. Any help moving on from here would be great.

    Thank you.

    Attachment 71239
    Attachment 71240
     
    evanv13, Nov 20, 2018
    #2
  3. ARC
    Arc Win User
    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  4. Ptypblo Win User

    Getting random BSOD from time to time.

    BSOD at random times - Mostly with chrome, revit, outlook open.


    Hello-

    I get BSOD at random times throughout the day. I mostly have Revit, google chrome, and microsoft outlook open.
    Here are some examples of BSOD that occur often.


    • Kernel Data Inpage Error - RTKVHD64.sys
    • Unexpected Store Exception
    • KERNEL_DATA_INPAGE_ERROR (dxgkrnl.sys)
    • KERNAL DATA INPAGE ERROR (dxgmms2.sys)

    Any help would be greatly appreciated! Please see the attached data file!

    Thank you,
     
    Ptypblo, Nov 20, 2018
    #4
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Getting random BSOD from time to time.

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