Windows 10: Getting Random BSODs

Discus and support Getting Random BSODs in Windows 10 BSOD Crashes and Debugging to solve the problem; My PC has been BSOD the past week. Trying to figure out what's going on, it ran fine when I did the upgrade for a month (New mobo, processor, and ram).... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by labtechguy, Jan 13, 2020.

  1. Getting Random BSODs


    My PC has been BSOD the past week. Trying to figure out what's going on, it ran fine when I did the upgrade for a month (New mobo, processor, and ram). I did a clean install of Windows 10 after I installed the new parts.

    -Windows 10 1903 (OS Build 18362.535)
    -AMD Ryzen 2700X (Not overclocked)
    -RAM 32GB of this (Total 4 sticks) G.Skill Ripjaws V 16GB 2 x 8GB DDR4-3200 - Micro Center
    -Motherboard ASUS ROG STRIX B450F GAMNG ATX

    -Troubleshooting (Have all Windows updates, all updated drivers, reinstalled CPU drivers, up to date Bios drivers)
    -BSOD is random and I get different errors such as:

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (What failed: afd.sys)
    SYSTEM_SERVICE_EXCEPTION
    DRIVER_PORTION_MUST_BE_NONPAGED
    KERNEL_SECURITY_CHECK_FAILURE

    I found this thread Random BSODs - UNEXPECTED_KERNEL_MODE_TRAP afd.sys so I did the steps outlined by @zbook and pasted them below

    Microsoft Windows [Version 10.0.18362.535]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18362.535

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    500992 file records processed.
    File verification completed.
    5859 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    268 reparse records processed.
    681504 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    268 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    90257 data files processed.
    CHKDSK is verifying Usn Journal...
    35176792 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    243562883 KB total disk space.
    104594216 KB in 280448 files.
    197940 KB in 90258 indexes.
    0 KB in bad sectors.
    612663 KB in use by the system.
    65536 KB occupied by the log file.
    138158064 KB available on disk.

    4096 bytes in each allocation unit.
    60890720 total allocation units on disk.
    34539516 allocation units available on disk.

    C:\WINDOWS\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DESKTOP-6A8NG8U\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk1\\Partition2"'
    Property(s) update successful.

    C:\WINDOWS\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}
    badmemorylist 0x1a3dcf
    0x1aa836
    0x1d76ee

    C:\WINDOWS\system32>

    It ran fine for a month. Now just get random BSOD randomly (Chrome, gaming, etc).

    Any ideas would be much much appreciated!

    :)
     
    labtechguy, Jan 13, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Jan 13, 2020
    #3
  4. ARC
    Arc Win User

    Getting Random BSODs

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
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Getting Random BSODs

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