Windows 10: Getting the error PUR-AuthenticationFailure when trying to buy a game on MS Store

Discus and support Getting the error PUR-AuthenticationFailure when trying to buy a game on MS Store in Windows 10 Software and Apps to solve the problem; Im on W10 Pro Ver. 1909 Comp. 18363.900 Everytime i try to buy a game both on the Ms Store app or on the browser im getting the... Discussion in 'Windows 10 Software and Apps' started by mAdzPT, Jun 15, 2020.

  1. MADZPT
    mAdzPT Win User

    Getting the error PUR-AuthenticationFailure when trying to buy a game on MS Store


    Im on W10 Pro Ver. 1909 Comp. 18363.900


    Everytime i try to buy a game both on the Ms Store app or on the browser im getting the PUR-AuthenticationFailure sFbKPIDwK0m0WzEv.102.1.10.8.


    tryed many times signing in & out and always getting the same error on both ways, app & browser. Also tryed the troubleshooting no errors.

    Well i didnt made any hardware upgrades or changes to my setup and in the past i made some buys i dont know whats the problem now. Any suggestions are appreciated please.

    :)
     
    mAdzPT, Jun 15, 2020
    #1
  2. JOHNSF
    JohnSF Win User

    Microsoft Store, PUR failure

    Trying to download a free application and constantly get PUR AuthenticationFailure.

    Sign in and get SOMETHING WENT WRONG

    Please try again later 0x8007426

    Have tried WSRESET, did not work.

    Tried this suggestion:

    "PowerShell -ExecutionPolicy Unrestricted "

    "$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest "

    DID NOT WORK.

    Tried over the weeks many other suggestion, no still same problem.

    Does anyone have a REAL solution or is the Microsoft Store permanently closed to this Win 10 pro user?
     
    JohnSF, Jun 15, 2020
    #2
  3. TEMEEEEEEEE
    Temeeeeeeee Win User
    PUR-OrderLocked on Microsoft Store error

    I'm trying to activate xbox game pass on microsoft store so I could try out Sea Of Thieves but I'm receiving PUR-OrderLocked error and there is no information about it anywhere.

    PUR-OrderLocked

    ByyWOibiFkGWdddu.42.1.10.18
    2018/06/28 - 10:28:04 UTC
     
    Temeeeeeeee, Jun 15, 2020
    #3
  4. LUIS_MV
    Luis_mv Win User

    Getting the error PUR-AuthenticationFailure when trying to buy a game on MS Store

    Issues when try ti buy a game on windows store

    Hi All...

    I have some issues when I try to buy a game on Windows Store...

    When I selected the game, and try to paid for it, an error message appear:

    "PUR-RiskRejected-CrossRegion

    hEGaPD/TJGAixNRN.8"

    Unfortunately, to my region country (Costa Rica), windows store only it allows me to use the debit card as payment method.
     
    Luis_mv, Jun 15, 2020
    #4
Thema:

Getting the error PUR-AuthenticationFailure when trying to buy a game on MS Store

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