Windows 10: Getting white screen in third Party application by using ActiveX in Windows 10

Hi Team,


I am Syclo / SMP Consultant, we are provided Syclo Mobile application and Map application to the Field Force Engineers in Windows devices. We are getting white screen (all fields are hidden / disable) in Syclo application when we capture the data from Map application via ActiveX.


Device - HP Elite,

OS - Windows 10,

ActiveX - 3.0 Prod

Syclo Agentry work manager Client - 5.2.8.11


Can you please provide the solution on this issue.

:)

 

Windows 10 - stuck on orange screen with white circling dots

This PC is not part of a domain, and I never get to a login screen; only the orange screen above.



Your linked instructions for Safe Mode are not useful in my situation, as they assume I can boot
normally into the system and then set an option to boot to safe mode. There is a way to boot to safe mode without the ability to boot normally but it is well hidden and complex - I will detail it below for future readers of this thread.



Your suggestion regarding Clean Boot is also not applicable. The instructions show how to disable services and startup items for third party applications. However, as I stated in my original post, I Reset Windows 10 so there are no third party
services or startup items. Never the less, I went through the steps and the results are the same - orange screen with white circling dots.



Finally, your suggestion regarding creating a new user account is again not applicable. I have multiple accounts on this PC. As I never am presented with a login screen, I cannot utilize any of them.

I await your next repair step…



For readers who are unable to boot normally and wish to boot to safe mode (only try this if you are technically advanced):

• Boot to a Windows 10 installation disk
• Go to Troubleshoot – Advanced Options – DOS Prompt (one might wonder why “Boot to Safe Mode” is not available in Advanced Options!)
• Follow the instructions here: Boot into Safe Mode on Windows 10

 

Blank White Screen on Some application

Hi Kaveh,

To assist you better, kindly provide us more details by answering the following questions:

• When did you start encountering the issue?
  
• Are you encountering the blank white screen issue only when accessing the Arturia Keylab61 software?
  
• Have you tried launching other programs or software? If so, are you getting the same issue?
  
• Are you getting any error messages once the screen turns blank white screen?

Meanwhile, to help resolve your concern, we suggest that you perform a
clean boot to check if there are programs or applications that might be causing the Arturia Keylab61 software not to function. To do this, refer to this

link.

Should you need further assistance, feel free to get back to us.

 

Windows 10 will randomly white screen and freeze. Then having to do a reboot.

Hi Austin,

I appreciate if you could answer few questions to narrow down to the issue.

• Did you receive any error message?
• Did you install any third party security application?

This could be due to third party application conflicts, driver relates issues or components gets corrupted.

As a basic troubleshooting step, I suggest you to run System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance
tasks.

• Press Windows key and type Troubleshooting.
• Select Troubleshooting and hit Enter.
• Click on View all in the left pane of the window.
• Select System Maintenance.

Click Next and follow the on-screen instructions to complete the troubleshooting process.

If the issue persist, I suggest you to uninstall and reinstall the display, graphic and network drivers and check if it helps.

I suggest you to uninstall and reinstall the display and graphics driver and check if it helps to resolve the issue.

1. Press “Windows key + X” and click on “Device Manager”.

2. In the list of devices, you should see the Display Drivers.

3. Right click on the device and then select "Uninstall".

4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.

5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

In some computer you may also see graphic drivers installed additionally, in that case, I suggest you to uninstall them by following the same steps provided above. Do the same for the other drivers mentioned in the post.

Kindly let us know the status of white screen issue to assist you further.

Thank You.