Windows 10: Getting "You have entered an incorrect pin several times" message when we start up

Discus and support Getting "You have entered an incorrect pin several times" message when we start up in Windows Hello & Lockscreen to solve the problem; This is a brand new Windows 10 laptop from Best Buy. We set the PIN a few days ago. The user reset the PIN and can now not login with the old or... Discussion in 'Windows Hello & Lockscreen' started by CraigKornacki1, May 8, 2020.

  1. Getting "You have entered an incorrect pin several times" message when we start up


    This is a brand new Windows 10 laptop from Best Buy.


    We set the PIN a few days ago.


    The user reset the PIN and can now not login with the old or the new PIN.


    They keep getting the message "You have entered an incorrect pin several times". See the screenshot Getting "You have entered an incorrect pin several times" message when we start up ffd8a3e1-13a8-4c99-86de-30deefeaed46?upload=true.png


    Is there a way to reset it? A restart does not work. Thank you for your help, Craig

    :)
     
    CraigKornacki1, May 8, 2020
    #1
  2. DQChang Win User

    I am getting "You have entered an incorrect pin several times" message when I start up

    I just started to get "You have entered an incorrect pin several times" message when I start up. When went to go to change my PIN I see a message saying "The dictionary attack mitigation is traiggered and the provided authorization was ignored by the provider."

    Why is this suddenly happening? Everything was working fine before.

    Is my brand new PC compromised?
     
    DQChang, May 8, 2020
    #2
  3. Entered an Incorrect PIN too Many Times

    I can use my MS password to get in, but the pin problem is real. Restarting does not allow the pin to be used. For several days now I get the same tired message: "You've entered an incorrect PIN too many times. To try again, restart your device." Restarting
    changes nothing.
     
    EdwinEisendrath, May 8, 2020
    #3
  4. Getting "You have entered an incorrect pin several times" message when we start up

    Entered an Incorrect PIN too Many Times

    I will try waiting several days as you did. When steps are suggested they aren't understanding that there are no choice...the screen just says you have entered the wrong pin too many times....that's all. Then restart your computer. No other choices are
    on the screen.
     
    GeorgiaBailey, May 8, 2020
    #4
Thema:

Getting "You have entered an incorrect pin several times" message when we start up

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