Windows 10: Ghost Bubbles on my touch screen - surface pro 4

earlier i have been battling with jumping screen. now these ghost bubbles are making my life miserable. my surface pro is 3 years old. these things have started about 2 months back. sometimes they appear immediately after starting work and sometimes mercifully starts after some time. it happens irrespective of - whether you are on browser or any other application. Mouse starts misbehaving, cursor moves erratically and is totally out of control.


i tried several methods suggested in some of the threads - including uninstalling "HDI Compliant - touchscreen driver" and shutting off and restarting the PC again. drivers got restored but problem remains.


however, I am curious to know why there are several drivers under "Human Interface Devices" with same name - for example:


HDI Compliant Consumer control device - appears twice

HDI Compliant system controller - appears twice

HDI Compliant touchscreen - twice

HDI Compliant vendor defined device - appears 8 times

USB input device - appears twice


i am not sure if this is normal. Or is it that multiple numbers of same drivers leading to ghosting and bubbles formation?


In any case what i need is a solution to this problem. Microsoft seems to be behaving irresponsibly with its customers. I am not getting any satisfactory solution to this problem.


G V Ramana

:)

 

Updates for Surface Pro 4 - April 12

Source: Updates for Surface Pro 4 (12 April 2018) Surface

 

Updates for Surface Pro 4 - April 12

Source: Updates for Surface Pro 4 (12 April 2018) Surface

 

Ghost Bubbles

When you touch a touchscreen it creates a "bubble" where your finger is. Ghost bubbles are created by an issue with the computer's touchscreen Human Interface Device. The screen thinks you touching it, makes "ghost bubbles" in rapid succession, and the
mouse therefore doesn't react correctly either and you can't do anything about it other than disable or delete the HID. Every time your machine is restarted, Windows automatically restarts/reinstalls the Touchscreen HID and you have to start all over again
trying to remove it.