Windows 10: Gift Card Help

I cant figure out how to redeem a Microsoft gift card for Roblox. I searched for help, but it said that you need the Xbox store. I'm on a Microsoft laptop. I tried to redeem it in the Roblox app, but the only gift card option it gave me was to use a 25 digit code. My code was 32 digits. Please help, I have worked very hard for this code.

:)

 

Gift Card

Hi,

Thank you for posting your query at Microsoft community.

I understand your concern and will guide you in the right direction.

1. Are you referring to Windows store to buy gift card?

If yes, I suggest you to refer the Microsoft store link below and check if it helps.

Personalized gift cards

http://www.microsoftstore.com/store/msusa/en_US/list/All-gift-cards/categoryID.67154100

Hope the information provided was helpful and do let us know if you need any assistance in the future. We will be glad to help.

 

Using a Microsoft gift card for purchases

Thanks for your response.

I do get a method of payment option, but it does not list my Microsoft account. There is also a place for debit/credit/gift card payments, but my gift card number does not match the spaces needed.

Any other suggestions?

 

Gift card

Hi,



As you are referring to the gift card received from HP, I would suggest you to contact HP support:

http://h30434.www3.hp.com/



Hope this information helps.