Windows 10: Given error code 101-5096 when trying to install drivers for my Kodak Hero 9.1 printer

I recently picked up this printer secondhand- the Kodak Hero 9.1. It's in excellent condition and doesn't seem to have any problems. Except of course I can't install the drivers and actually use the thing. At the end of the driver installation process I get an Error Code 101-5096 and the program claims there's an issue with my network.


Even Windows claims that "driver is unavailable" when trying to connect it with my list of printers and scanners.


I've never had this problem before and most online questions about it seem to be at least 5 years old and never truly resolved. Was there ever a solution?

:)

 

Windows 10 won't let me download printer kodak office hero 6.1 software, error code 101-80200000

windows 10 will not let me download my kodak hero 6.1 printer. Error code 101- 80200000

 

Windows 10 won't let me download printer kodak office hero 6.1 software, error code 101-80200000

Hi,

For better assistance regarding Kodak Hero 6.1 printer, we suggest that you contact
Kodak support.

Regards.

 

Kodak 3.2 printer


Hi and thank you all for the help up to now,

Unfortunately the suggestions did not work for me, I have the ip address for the printer but when I try to ping the printer from Windows 10 all I get is 'Printer Driver not installed, system cannot find the file specified' and just stops.

If I try to find my printer in devices it won't show anything, even on the devices and printers section , it has nothing in the printer section for my Kodak printer, but I have the printer connected by cable to the pc, which the pc does detect when I plug in the usb.

The Driver Whiz tool ran the scan but found 81 drivers all up to date.

If I try to install the drivers through the Kodak printer set-up utility program, the software detects the printer but then tries to install the drivers for maybe 3 minutes before it comes up with the error 'your printer was not detected, driver was not installed'

I did get another error pop up from somewhere while I was trying your advice which was 'error 1-10' I googled it and it mentioned missing Windows components, could have something to do with it maybe?

Maybe I have old install's of programs corrupting the drivers, is their a program that will delete old programs or drivers without messing up what is working?

I thought maybe my printer could be goosed, but I borrowed a friends laptop and we tried printing over the wifi and it worked fine, I will find the problem somehow, must be right in front of me somewhere, most likely laughing *Biggrin