Windows 10: Giving the laptop away

Discus and support Giving the laptop away in AntiVirus, Firewalls and System Security to solve the problem; Hi, I plan to give my Toshiba laptop away to a national charity. The laptop is running Windows 10 Home [Reset today] downloaded from Cloud for... Discussion in 'AntiVirus, Firewalls and System Security' started by TimSimpson2KS, Dec 14, 2020.

  1. Giving the laptop away


    Hi,

    I plan to give my Toshiba laptop away to a national charity. The laptop is running Windows 10 Home [Reset today] downloaded from Cloud for complete erasure of previous details. However because I am shown as Administrator, that appears to be overiding the Reset since my details are fully shown after download and it has returned them all back to the previously erased central Microsoft account. Trying to erase it manually via the Control Panel is unsuccessful [it won't let you unless you nominate someone else etc]. What am I missing when setting up the 'factory install' so that the new user has to put all their details in for themselves. All suggestions welcome. Tim

    :)
     
    TimSimpson2KS, Dec 14, 2020
    #1
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Giving the laptop away

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