Windows 10: glossy paper printing

Discus and support glossy paper printing in Windows 10 Drivers and Hardware to solve the problem; am trying to print on glossy paper. when I try to change in printing preferences I get a protection fault error message. then I have to uninstall and... Discussion in 'Windows 10 Drivers and Hardware' started by Simonhoque2, May 1, 2020.

  1. SIMONHOQUE2
    Simonhoque2 Win User

    glossy paper printing


    am trying to print on glossy paper. when I try to change in printing preferences I get a protection fault error message. then I have to uninstall and reinstall the printer driver. is there a solution?

    :)
     
    Simonhoque2, May 1, 2020
    #1
  2. PK_354
    PK_354 Win User

    Printing glossy photo from Microsoft Photos 16.325.12389.0 in Windows 10

    When I try to print from a cropped 4x6 picture in the photo file, on glossy 4x6 photo paper to make a borderless print, I get the message "Photo doesn't fit on the selected paper". This is crazy, as my recently junked computer running Vista never had such
    a problem! I can print a 4x6 photo on an 8.5x11 sheet or ordinary paper. What am I doing wrong??

    PJK_354
     
    PK_354, May 1, 2020
    #2
  3. MFHGREYBOY
    Mfhgreyboy Win User
    Printing glossy photo from Microsoft Photos 16.325.12389.0 in Windows 10

    I've got the exact same issue. Seems like the photo viewer is unable to direct the printer to use the glossy 4x6 paper and so I can't print photos on anything other than ordinary plain white letter.
     
    Mfhgreyboy, May 1, 2020
    #3
  4. SMUG PUPPY
    Smug Puppy Win User

    glossy paper printing

    not printing on paper

    Hi Jean, my name is Neil, I'm an independent expert adviser for Microsoft and a Windows 10 user like you.

    I'm sorry you're having trouble printing.

    It really sounds like your printer has a jam or something blocking the flow of paper through the printer.

    If you go to print a document and you hear it printing, but no paper is moving, then it's likely printing directly onto the paper roller inside your printer. This can get quite dirty with printer ink.

    I suggest you have a good look inside your paper tray and inside your printer near the roller feed and make sure nothing is stuck there (like a paperclip or anything similar) that is preventing the paper from going in. Also, remove all the paper and realign
    it into a neat stack before putting it back into the printer and also make sure there's not too much paper being put in. Try around 10 sheets first and no more and see if it prints then.

    You could try turning the printer upside down and see if anything falls out of the printer that shouldn't be there, but please be careful doing this. Only do it if you feel comfortable doing it.

    If none of these suggestions work, let me know and we'll try something else.
     
    Smug Puppy, May 1, 2020
    #4
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