Windows 10: Good afternoon please could you assist! regarding this error message. Reliability monitor.

Faulting application name: WhatsApp.exe, version: 0.0.0.0, time stamp: 0x640cbdf0Faulting module name: KERNELBASE.dll, version: 10.0.19041.2787, time stamp: 0xff29555aException code: 0x00001007Fault offset: 0x0000000000117cd2Faulting process id: 0x266cFaulting application start time: 0x01d958dd91f589e3Faulting application path: C:\Program Files\WindowsApps\5319275A.WhatsAppDesktop_2.2308.6.0_x64__cv1g1gvanyjgm\WhatsApp.exeFaulting modul

:)

 

Cortana Error in Reliability Monitor

Hi,

I appreciate you for trying some steps in order to get the issue fixed.

If you don't find any error with Cortana, and the issue is only with reliability monitor projecting an error with Cortana. I would then request you to perform DISM and check if the issue is removed.

• 
  Press Windows key, and type CMD in search. Right click on CMD and click on Run as administrator.
  
  • 
    In command prompt, type the following commands and press Enter after each command:
    
  • 
    DISM.exe /Online /Cleanup-image /Scanhealth
    
• 
  DISM.exe /Online /Cleanup-image /Restorehealth
  
• 
  Close the command prompt and restart the PC and check if it works.
  
  
  

Please revert if you face any issues with reliability monitor.

 

Reliability Monitor - View All Problem Reports Empty

Hi Ryan,

Windows update can reset your system settings and could've affected the information on your reliability monitor. To help us scan and fix your concern, we suggest that you run an sfc scan. Here are the steps on how to:

• Press Windows
  
  
  key +
  X key.
• Click Command Prompt (Admin).
• Type in sfc /scannow.
• Press the Enter key.

Once done with the scan, try to re-launch your reliability monitor and check if information is now available. If the concern persist, you can restore from a system restore point by clicking this

link.

Let us know if you need further assistance regarding your reliability monitor concern.

 

Reliability monitor graph

Hi,

To better assist you, please provide us a screenshot of Windows Reliability Monitor graph.

We're looking forward to your reply.