Windows 10: Goodix Fingerprint Driver cannot find in device manager and the "Biometrics" option in the...

Discus and support Goodix Fingerprint Driver cannot find in device manager and the "Biometrics" option in the... in Windows 10 Gaming to solve the problem; My PC is Huawei Matebook D14 I3-10110U.After downgrading from windows 11 to windows 10,I have a fingerprint sensor in my power button. It is quite... Discussion in 'Windows 10 Gaming' started by RyuhiYamamoto, Jan 11, 2022.

  1. Goodix Fingerprint Driver cannot find in device manager and the "Biometrics" option in the...


    My PC is Huawei Matebook D14 I3-10110U.After downgrading from windows 11 to windows 10,I have a fingerprint sensor in my power button. It is quite useless because of the fingerprint driver is lost and I did NOT uninstall the fingerprint driver.The Goodix Fingerprint SPI driver disappeared and I cannot find the fingerprint driver and the Biometrics in Device Manager.Even when I pressed the "Check for updates" in the settings and tried many times, but nothing works!I always installed some drivers in my Edge, but anytime, nothing works.How can I fix this problem to not TO WASTE MY TIME?<Moved

    :)
     
    RyuhiYamamoto, Jan 11, 2022
    #1

  2. Biometric devices vanished/fingerprint scanner

    Just did a system restore and under device manager, hidden devices, my goodix fingerprint scanner is visible now.. it now says Hardware device is not connected to the computer (Code 45), re-connect to the computer??? At least I can see it now under Biometric
     
    BeachMom2020, Jan 11, 2022
    #2
  3. biometric devices

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand your inconvenience. We will assist you to resolve this issue.

    I suggest you to follow the methods provided below and check if it helps.

    Method 1: Enable Biometric option.

    I suggest you to enable the Biometrics to pick up the Biometrics setting. This option shall be enable by default. However, I recommend you to follow the steps provided below and check if it enable or not.

    • Press Windows logo key + R key.
    • Type gpedit.msc and press
      Enter
      key.
    • Under Computer Configuration, navigate to.
    Administrative Templates Windows Components Biometrics

    In the left hand panel of the Windows, double click on the following:

    • Allow the use of biometrics
    • Allow users to log on using biometrics
    Select enable option and click on Apply and
    OK button.

    Now, restart your computer and follow the instructions provided below.

    After restarting the computer, I suggest you to disconnect and reconnect the fingerprint sensor device and check if the drivers are getting detected in Device Manager. If the issue still persist, follow method 2.

    Method 2: Reinstall drivers and compatibility mode.

    I suggest you to download and install the latest drives for fingerprint sensor device from the manufacture’s website and check if it gets detected.

    If the issue still persist, you may also install the drivers in compatibility mode and check.

    Follow the steps to install the drivers in compatibility mode.

    • Download the drivers from the manufacturer’s website.
    • Right-click on the installer and click on "Properties".
    • Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
    • Click on ‘Apply’ and click ‘OK’ and run the file to install it.

    After installing the drivers in compatibility mode, follow the method 3 and check if you are able to get the sign in option with Biometric.

    Method 3:

    • Press Windows logo key + I key.
    • Click on Accounts.
    • Go to Sign in options.
    • The fingerprint option will always be visible if there is a WBF-supported fingerprint reader (and its associated driver) installed on the computer.

    For more information, refer the following Microsoft help article.

    Biometric Devices

    Biometric Devices (Windows Drivers)

    Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

    Thank you.
     
    Syed Md Bilal, Jan 11, 2022
    #3
  4. Goodix Fingerprint Driver cannot find in device manager and the "Biometrics" option in the...

    Unable to set up windows hello face and fingerprint.

    There is no option like Biometric Devices in Device Manager.
     
    Manish ReddyOK, Jan 11, 2022
    #4
Thema:

Goodix Fingerprint Driver cannot find in device manager and the "Biometrics" option in the...

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