Windows 10: Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14

Discus and support Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14 in Windows Hello & Lockscreen to solve the problem; [ATTACH][ATTACH][ATTACH][ATTACH][ATTACH] Event Details Device USB\VID_27C6&PID_521D\6&3edf9cc&0&3 was configured. Driver Name: oem3.inf Class... Discussion in 'Windows Hello & Lockscreen' started by Sunil.Yadav071288, Dec 7, 2020.

  1. SUNIL.YADAV071288
    Sunil.Yadav071288 Win User

    Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14


    Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14 e7aed252-2ea8-42e7-956c-728216af516a?upload=true.png Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14 36d79c74-cbe0-4f49-93d5-a25e2a1fc190?upload=true.png Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14 fa6e901b-b192-4b9e-93f5-f10de9ccfa8c?upload=true.png Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14 05878818-ff92-4344-95e0-edaaa78f9952?upload=true.png Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14 2f87fec8-fbb4-4e42-900e-1a9935a991ae?upload=true.png



    Event Details


    Device USB\VID_27C6&PID_521D\6&3edf9cc&0&3 was configured.



    Driver Name: oem3.inf

    Class Guid: {53d29ef7-377c-4d14-864b-eb3a85769359}

    Driver Date: 05/23/2020

    Driver Version: 3.0.21.250

    Driver Provider: Goodix

    Driver Section: MyDevice_Install.NT

    Driver Rank: 0xFF0001

    Matching Device Id: USB\VID_27C6&PID_521D

    Outranked Drivers: oem2.inf:USB\VID_27C6&PID_521D:00FF0001

    Device Updated: false

    Parent Device: USB\ROOT_HUB30\5&3462ecd3&1&0



    Steps followed so far:

    • Restored OS
    • Deleted and reinstalled device
    • BIOS Update
    • DISM
    • SFC
    • Troubleshooting

    Mostly followed all suggestion available online. As far as I've gone through different portals I noticed this issue is with Windows version 2000 and above and in some places it is mentioned that it is with windows 1903 and above.

    :)
     
    Sunil.Yadav071288, Dec 7, 2020
    #1
  2. ABDASGUPTA
    abdasgupta Win User

    Fingerprint scanner is not detected in Asus ROG Zephyrus g14 after Windows update.

    I just bought Asus ROG Zephyrus g14. I could use fingerprint scanner when I first setup my laptop. But after some updates, I can't use Windows hello fingerprint sign on. It is not detecting the hardware. Though I installed Goodix driver, it's still showing
    same error.

    Thanks,

    Abhishek


    Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14 79bd2eaa-398c-4581-868b-b239cdc1d986?upload=true.png

    Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14 1f092ffc-504d-4e7a-a74d-f58127585295?upload=true.png

    Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14 2007645a-d0cc-44a5-b57a-d80007082b21?upload=true.png
     
    abdasgupta, Dec 7, 2020
    #2
  3. BRINK
    Brink Win User
    CES 2020: ASUS unveils Zephyrus G14 and Ryzen TUF Gaming laptop

    Source: CES 2020: ASUS unveils Zephyrus G14 and Ryzen-powered TUF Gaming laptops | Windows Experience Blog


     
    Brink, Dec 7, 2020
    #3
  4. BRINK
    Brink Win User

    Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14

    Computex 2017: ASUS unveils new ROG Zephyrus for gaming


    Source: Computex 2017: ASUS unveils new ROG Zephyrus for gaming, powered by Windows 10 - Windows Experience Blog
     
    Brink, Dec 7, 2020
    #4
Thema:

Goodix Fingerprint not working in Windows 10 with Asus Rog Zephyrus g14

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