Windows 10: Google Chrome Browser Continuously Crashing

Discus and support Google Chrome Browser Continuously Crashing in Windows 10 BSOD Crashes and Debugging to solve the problem; I am an essay writer and working for an essay writing service. My nature of job requires me to use Google Chrome browser to use certain extensions and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by arsalan12b, Oct 20, 2020.

  1. Google Chrome Browser Continuously Crashing


    I am an essay writer and working for an essay writing service. My nature of job requires me to use Google Chrome browser to use certain extensions and tools for my research, analysis and writing. I am encountering this issue from few days that whenever I use my browser in normal and incognito modes, my operating system i.e. Windows 10 gets too slow and I have to wait for several minutes to close my browser, word documents and all other software to resume normal operation. Task manager continuously shows more than 3 GB ram consumption while using chrome.


    I have the following system specs currently while using chrome:


    OS Name Microsoft Windows 10 Pro

    Version 10.0.17763 Build 17763
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Manufacturer Dell Inc.
    System Model OptiPlex 3010
    System Type x64-based PC
    Processor IntelR CoreTM i5-3470 CPU @ 3.20GHz, 3200 Mhz, 4 Cores, 4 Logical Processors
    BIOS Version/Date Dell Inc. A08, 12/7/2012
    SMBIOS Version 2.7
    Installed Physical Memory RAM 6.00 GB
    Total Physical Memory 5.90 GB
    Available Physical Memory 1.32 GB
    Total Virtual Memory 11.9 GB
    Available Virtual Memory 5.77 GB



    Your suggestions are required that how can I optimize my system as I have installed a new and registered version of Windows 10 but the issue is persisting.



    Regards
    Arsalan

    from Academic Master

    :)
     
    arsalan12b, Oct 20, 2020
    #1

  2. Google Chrome crashes

    Hi,

    As per the description, I understand that the Chrome browser crashes. We will assist you to resolve the issue.

    As an initial troubleshooting step, I suggest you to check whether you are able to repair Google Chrome and check if that helps.

    In Search, enter Control Panel and select Control Panel.

    • Select Programs > Programs and
      Features
      , and then select the program.
    • Select Uninstall to remove the program.
    • To fix the program, select Repair or, if that’s not available, Change.
    • Follow the directions on the screen
    If the repair option is not present, you may uninstall and reinstall the application and check if that helps.

    If the issue still persists, it would be better if you contact the Google Chrome support for further assistance.

    Hope the provided information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Oct 20, 2020
    #2
  3. Roohi_Taj Win User
    Google Chrome Crahses and suspended in task manager

    Hi GSsswuw8,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below information:

    1. Do you have any antivirus installed on the computer?
    2. Are you aware of making any changes to the computer or browser prior to the issue?

    This issue is because of profile data corruption on google chrome or because of cookies, extensions, plugins and History. I would suggest you to follow the steps mentioned below to resolve this issue.

    Method 1: Rename Google chrome file.


    Before proceeding I would suggest you end all the task related to Google Chrome from task manager.

    Step 1: Rename Chrome User Data file.


    1. Press Windows and
      E key together on your Keyboard.
    2. Navigate to %LOCALAPPDATA%\Google\Chrome.
    3. Search for User data folder. Rename this folder to UserData.old
    4. Open the chrome now and check if it is working.

    Note:
    The new user data folder will be created automatically, but
    new profile will not have any of your previous data in it. To access the data back, try signing out and signing in back to the application. Or you have to manually copy the data from old profile.

    Step 2: Copy the previous data to New Profile.


    I would suggest you end all the task related to Google Chrome from task manager.
    Then follow the steps mentioned below:

    1. Press Windows and
      E key together on your Keyboard.
    2. Navigate to %LOCALAPPDATA%\Google\Chrome\UserData.old\Default.
    3. Open a new tab and navigate to: %LOCALAPPDATA%\Google\Chrome\User Data\Default. (Make sure this is the new user data folder)
    4. Now copy the file one by one, once the copy is done. In-between Reopen Chrome browser and check if there is issue same issue.
    5. If the issue reoccurs, then the culprit is one of the file copied above.

    Method 2:
    Troubleshoot on google chrome.

    Note: The Uninstall and Reinstall option might reset security settings or privacy settings that you added, this will also clear the history, favorites, cookies and password. We recommend
    that you note these sites and settings before you use the Reset on chrome.

    I would suggest you to follow the steps mentioned in the article on
    Fix Chrome if it crashes or won't open.


    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Oct 20, 2020
    #3
  4. Google Chrome Browser Continuously Crashing

    Google Chrome download

    Hi,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    I suggest you to uninstall the application and download the setup files or install directly from Internet explorer by following the steps below:

    • Open Internet explorer and type ‘www.google.com’ in the address bar.
    • To will get a notification on the right side of the browser to download and install Google Chrome.
    • Click on the notification and follow the prompts to download and install the Google Chrome application.

    Hope the information is helpful. Feel free to
    write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Oct 20, 2020
    #4
Thema:

Google Chrome Browser Continuously Crashing

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