Windows 10: Google Chrome trouble

Discus and support Google Chrome trouble in User Accounts and Family Safety to solve the problem; When I first got my laptop I downloaded Google Chrome and when I would open the app it says : "youll need to ask the adult in your family if you can... Discussion in 'User Accounts and Family Safety' started by TaylorSoderlund, Dec 2, 2018.

  1. Google Chrome trouble

    When I first got my laptop I downloaded Google Chrome and when I would open the app it says : "youll need to ask the adult in your family if you can use: Google Chrome." Then it has a button to ask by email. I am not even a part of a family I am 18 years old and my parents don't even have Microsoft accounts. I click on "ask by email" and it says : "Something went wrong. Were working on it-try again in a little bit. Trace ID: pDeBpbL3SkyCuzng.22.1 " I've been trying different things for months now... nothing has worked.

    TaylorSoderlund, Dec 2, 2018
  2. Xylee Del Win User

    problem uninstalling google chrome


    Since you already uninstalled Google Chrome using the Programs and Features, Google notifications may still be running in the background processes. We suggest that you follow these steps on how to end the Google Chrome process:

    • On your keyboard, press Ctrl+Alt+Delete.
    • Select Task Manager.
    • Under Processes, locate Google Notifications or Google Chrome.
    • Right click on them and select End Task.
    • Double check under Programs and Features if Google Chrome is completely gone.

    Let us know if these steps worked.
    Xylee Del, Dec 2, 2018
  3. Windows 10 and Google chrome problems


    Thank you for your interest in Windows 10.

    As you have mentioned that now you rolled back to windows 7 ultimate.I would suggest you to follow the steps given below and check.

    Uninstall and reinstall Google Chrome and check

    To uninstall and reinstall Google Chrome follow the steps given below.

    • Press start button.

    • Select Control Panel.

    • In Control Panel , Click on

    • Then Click on Programs and features.

    • Select Google Chrome and Click Uninstall button
    Uninstall Chrome prompt dialog appears and the further uninstallation process continues if you click uninstall button. Once Google Chrome gets uninstalled, you can download and install Google Chrome from its official website,
    and check if issue persists.

    If issue still didn’t get resolved by the above mentioned steps, I would also suggest you to post the query in Google support forums for more help.

    Get help from the Chrome community:

    Hope this helps, if you need further assistance on Windows let us know we will be glad to help.
    Ashish Sondhi, Dec 2, 2018
  4. Google Chrome trouble

    Google Chrome download


    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    I suggest you to uninstall the application and download the setup files or install directly from Internet explorer by following the steps below:

    • Open Internet explorer and type ‘’ in the address bar.
    • To will get a notification on the right side of the browser to download and install Google Chrome.
    • Click on the notification and follow the prompts to download and install the Google Chrome application.

    Hope the information is helpful. Feel free to
    write to us for any other assistance with Windows, we’ll be glad to assist you.
    Eeshwar Kumar, Dec 2, 2018

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