Windows 10: google music manager no longer able to connect to internet

a few days ago i booted up my rig and found the google music manage app wa no longer able to sign in. after much work on the issue myself using my limited knowledge of such things, i contacted google's support line. after a few days of getting nothing to work through them, the only answer was that the app cant connect to the internet for some reason. i wondering if it has anything to do with windows defender, firewall or something like that and how can i find out? if theres anyone who knows anything about this issue around that could lend some advice, i'd glady take it.

:)

 

Internet Connection

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  Community
  
  I was not able to work on this issue yesterday ( busy for a 90 year old). This evening I was able to take the steps that were suggested in your email.
  
  When I use “Device Manager” I click “ Network Adapters” I see “ Wifi” but not Eternet in this list. On the “Settings” I click “Wifi” which shows the “On' button.
  

I click” Show available networks”. I wanted to capture the page that is shown, but it will not show. The top line is Network ( connected) but course I have the Ethernet cable connected. Also showing Is Five “ Broadband connections” At the bottom is
“ Network and Internet settings” I hope for your continued help.

 

Cant uninstall Google's Music Manager


This is crazy but I cant uninstall Google's Music Manager from my W10 64 bit PC.
I go to programs/Uninstall and find it in the list but it is grayed out.

I have never run into this situation. The program does not come with its own uninstaller so Im stuck.

Anybody run into this before?

 

Lost internet connection after upgrading to Windows 10.

after downloading windows 10, i had no internet wifi connections. tried almost everything from community.

I downloaded talent driver network software to an

external drive using another computer and then ran the set up on non internet computer. Wifi networks reappeared and I was able to get on the internet and download some apps but connects lost by the next day when turned on computer, Again unable to get
on internet and network adapters not listed. Talent driver software no longer effective.

tried INFO GROUND(/) STEP 1. NO CHANGED...no connections listed.

thanks fo trying to help. Any other suggestions