Windows 10: GPU overheating when playing a video on Movies & TV

Discus and support GPU overheating when playing a video on Movies & TV in Windows 10 Software and Apps to solve the problem; I literally wanted to watch a video on the app and after 2 min. my PC shuts off. I thought it overheated. The next day i wanted to see what did that.... Discussion in 'Windows 10 Software and Apps' started by androgramthepcman, Feb 16, 2020.

  1. ANDROGRAMTHEPCMAN
    androgramthepcman Win User

    GPU overheating when playing a video on Movies & TV


    I literally wanted to watch a video on the app and after 2 min. my PC shuts off. I thought it overheated.

    The next day i wanted to see what did that. So i opened MSI Afternurner and played a video on the app and saw the GPU temperature was going up fast until it shut off to prevent overheating.

    When my PC is idle and running easy tasks the GPU temp. is 50 C. While playing something like games its somewhere around 60 C.

    Also all my drivers are the latest versions

    :)
     
    androgramthepcman, Feb 16, 2020
    #1
  2. AIRMATTDOG
    airmattdog Win User

    Movies & TV

    Please don't reset the app or do any those steps that the previous poster suggested, they're unnecessary and can cause other problems.

    The first step to try is restoring your purchases from within the settings menu of the Movies & TV app.

    Click the … then select Settings, select Restore my available video purchases.

    Give it a few minutes to run, then go back to the Purchased tab and try playing the movie again.
     
    airmattdog, Feb 16, 2020
    #2
  3. NIKHAR_K
    Nikhar_K Win User
    Movies and TV UWP app will not play security cam AVI

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you want to play AVI files using Movies & TV app. The Movies & TV app supports most of the video file formats including AVI. For more information, see

    File formats supported by the Movies & TV app in Windows 10    .



    However, it would be great if you can reply with the details requested below:



    • What happens when you try to play AVI videos in Movies & TV app?
    • Do you receive an error message/code? If yes, what is the error message/code?


    Meanwhile, I would suggest you to download the
    MPEG-2 Video Extension     and see if that helps.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 16, 2020
    #3
  4. I J SANKAR
    I J Sankar Win User

    GPU overheating when playing a video on Movies & TV

    [BUG] Movies and TV app

    Hi, I noticed a bug on the Movies & TV app after a recent update. This bug is pretty hard to notice so I didn't get any support. I checked it on two other PCs and found the same.
    Please follow the steps and give me feedback. Do you experience the bug.? A simple Y/N is enough.

    • Open the Movies and TV app (also called Films and TV)
    • Open any video folder
    • Play the last video from the folder
    • [BUG] Can you see "Next video" button on the right side.?(Also no
      previous video button)
    • When you click on the next video button which video gets played. Is it the
      second video       in the folder?
     
    I J Sankar, Feb 16, 2020
    #4
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GPU overheating when playing a video on Movies & TV

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